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Senior Operations Manager at https://au.seek.com/job/95155526?type=standard&ref=search-standalone&origin=card
Victoria, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

11 Jan, 27

Salary

90000.0

Posted On

13 Oct, 26

Experience

15 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Banking & Credit

Description
  • Lead and develop a multidisciplinary operational team
  • Establish service standards, processes, controls and escalation pathways
  • Oversee complex case-based operations and user support
  • Manage KPIs, SLAs, quality and operational performance
  • Identify risks, bottlenecks and opportunities for improvement
  • Partner across Product, Technology, Risk and Compliance
  • Use operational data to drive service quality and efficiency

How To Apply:

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Responsibilities