LEAD WITH PURPOSE. DRIVE PERFORMANCE. INFLUENCE THE FUTURE.

We are seeking a visionary Senior Operations Manager to support one of its most prestigious contracts – Jaguar Land Rover. Based in the Midlands, this role offers a unique opportunity to shape strategy and performance across a high-value portfolio at the heart of Britain’s automotive heritage. This position will support of the Account Director to deliver performance insights, drive service innovation, and support client relationships at a strategic level.
Managing a revenue stream of £21 million, you will be the strategic force behind operational excellence, client satisfaction, and long-term business growth. With accountability across several large-scale contracts, this role is central to ensuring our services continue to lead the market through innovation, insight, and exceptional delivery.

KEY RESPONSIBILITIES

• Lead and deliver the strategic growth plan for existing and new business
• Build strong, influential relationships with senior-level clients and internal stakeholders
• Review, challenge, and evolve operational models across sites to deliver profit and exceed expectations
• Ensure all sites under your remit are HSE compliant, safe, and legally sound
• Act as a champion for customer satisfaction, analysing client and consumer feedback to continuously improve services
• Oversee financial performance – ensure budget compliance, optimise labour ratios, and align spend to business needs
• Drive collaboration across Compass’ central functions to enhance service delivery, innovation, and efficiency
• Develop your team – implement succession planning, drive people development, and lead with inclusion and integrity