Description:
The Senior Operations Manager will be responsible for overseeing all aspects of their assigned operations to ensure efficiency, productivity, and profitability. They will play a key role in developing and implementing strategies to optimize operations and drive continuous improvement throughout the organization. This position will be working closely with both exempt and non-exempt team members to ensure that operations run accordingly.
Requirements:

QUALIFICATIONS & SKILLS NEEDED:

• Bachelor’s degree in business administration, operations management, engineering, or a related field; or related experience
• Proven experience in operations management, with at least 4-6 years in a leadership role
• Strong understanding of manufacturing processes, supply chain management, and logistics
• Excellent leadership and management skills, with the ability to inspire and motivate teams to achieve goals
• Demonstrated ability to develop and implement operational strategies to improve efficiency and profitability
• Analytical mindset with the ability to interpret data and make data-driven decisions
• Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization
• Proven track record of driving continuous improvement and operational excellence initiatives
• Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic environment
• Knowledge of relevant regulatory requirements and industry standards
• Daily travel is required between sites

• Work with site manager/supervisors to define requirements for operations and ensure the implementation of new strategies and initiatives to effectively meet or exceed customer expectations
• Focus on LEAN techniques, quality management processes, and cost control methodologies within the operations to achieve company goals & profit levels; continued business growth; and long-term relationships with customers
• Manages performance continually; develops associates by providing training and coaching
• Maintains a safe work environment and fosters a positive team dynamic, resolving employee relations issues and administering corrective action as required
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Lead start-up activities with cross functional teams
• Daily interaction with internal and external customers is required
• Personnel scheduling to support all shifts and accounts, plan and organize staff workload
• Maintain documentation of processes that are followed by the department
• Provide director, managers, peers, and subordinates with information about quality, safety, delivery, cost, and morale
• Work with strict demands and budgets, so that they can set production schedules.
• Monitor and adjust labor assignments to align with account requirements
• Prepare and present quarterly business reviews, focusing on performance trends and strategic initiatives
• Implement cost saving initiatives to reduce operational expenses
• Other duties as assigned