WHO WE ARE :

We are a fast-growing, design-led home and living group running two complementary channels: a direct to consumer brand and a wholesale/B2B arm. From our 13,000 sq ft, 1,400-pallet, fully racked UK hub in Shropshire we manage everything from ocean freight to the customer’s doorstep. We now need a data driven, sleeves rolled up Senior Operations Manager to own and scale our end to end warehouse and logistics function.

THE ROLE :

You will act as Site Lead for a high growth, Amazon standard operation, but with the agility of a start up. Reporting to the COO, you will run inbound, storage, pick/pack, courier dispatch, last mile and returns, while also supporting tradeshow and photoshoot logistics. You’ll set strategy, build systems and still jump on the floor when needed.

KEY RESPONSIBILITIES :

• Operational excellence
• Own all UK warehouse & logistics KPIs: inventory accuracy (>98%), order turnaround, cost per unit, safety, OTIF.
• Drive Lean, 5S, Six Sigma and other CI initiatives to keep pace with 2-3× annual volume growth.
• Plan capacity, labour and CAPEX for seasonal peaks and new product launches.
• Build and refine SOPs, SLAs and dashboards that scale.