WE KNOW THE POWER OF A GREAT EXPERIENCE

• Ranked 5th in the 2024 Gender Equality Global Report released by Equileap.
• Achieved number 2 real estate company in S&P Global Sustainability Assessment.
• Earned a gold ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
• Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
• Accredited Family Inclusive Workplace™.
• Committed to our second Stretch Reconciliation Action Plan (RAP).

THE ROLE

We’re seeking a proven leader to join our Office Property Operations Team as a Senior Operations Manager, responsible for the overall operational performance and long-term strategic direction of our Melbourne Central Tower asset and its surrounding precinct.
In this role, you’ll oversee the day-to-day operations and compliance of high-profile office assets, with a strong focus on safety, tenant satisfaction, and operational excellence. You’ll lead a high-performing team, including contractors, inspiring a culture of accountability, service, and continuous improvement.
With a broad remit covering lifecycle asset planning, project delivery, commissioning, and risk management, you’ll drive sustainable, cost-effective performance across the precinct. If you’re passionate about creating safe, efficient, and tenant-focused environments—and have the leadership and technical expertise to back it up—this is your opportunity to make a significant impact.

KEY RESPONSIBILITIES:

The principal tasks of the role include, but are not limited to:

• Foster a high-performance culture through professional development, performance management, and by role-modelling GPT values, including strong customer service focus across internal teams and contractors.
• Lead and promote a robust safety culture among employees and contractors, ensuring compliance with GPT health, safety, risk, emergency, crisis, and counter-terrorism procedures. Manage incident response and act as a senior representative during incidents.
• Ensure compliance with all relevant statutory and engineering standards for maintenance of the property structure, façade, and services.
• Collaborate with the Sustainability team to develop and implement strategies that meet sustainability targets for the asset.
• Oversee OPEX and CAPEX budgeting, forecasting, and reporting, including identifying maintenance costs, capital works initiatives, and managing approvals in consultation with regional management.
• Manage all technical and non-technical services, contractor performance, and ensure maintenance, quality, legal, health, safety, and work cover standards are consistently met.