Senior / Operations Manager - US Outbound Sales Process at SkySun

Ajitgarh, Punjab, India -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

2500000.0

Posted On

28 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

P&L Ownership, Revenue Delivery, US Outbound Sales, Campaign Leadership, KPI Management, OKR Management, Balanced Scorecard, Team Management, Attrition Management, Dialer Strategy, WFM Optimization, Client Interaction, Stakeholder Management, BPO Operations, Revenue Management, Operations Excellence

Industry

Professional Services

Description

🚀 𝗪𝗲’𝗿𝗲 𝗛𝗶𝗿𝗶𝗻𝗴: 𝗦𝗲𝗻𝗶𝗼𝗿 / 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 – 𝗨𝗦 𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱 𝗦𝗮𝗹𝗲𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 (𝗠𝗼𝗵𝗮𝗹𝗶) Are you a results-driven leader with strong experience in US outbound sales operations and P&L ownership? This is your opportunity to lead high-impact campaigns, drive revenue growth, and build high-performing teams in a dynamic call center environment. 📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Mohali (Work from Office) 🌙 𝗦𝗵𝗶𝗳𝘁: 8:30 PM – 5:30 AM (US Night Shift) 📅 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗗𝗮𝘆𝘀: 5 Days a Week 💼 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 8–10+ years in International BPO (US Outbound Sales) 💰 𝗦𝗮𝗹𝗮𝗿𝘆: ₹20 LPA – ₹25 LPA 🔹 𝗞𝗲𝘆 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗼𝗳 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲: End-to-end P&L ownership and revenue delivery Lead US outbound sales campaigns (acquisition, cross-sell, upsell) Drive performance through KPIs, OKRs & Balanced Scorecard Manage large teams, attrition, and engagement strategies Optimize dialer strategy, WFM, and campaign execution Strong client interaction & stakeholder management 🎯 𝗪𝗲’𝗿𝗲 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 𝘄𝗶𝘁𝗵: ✔ Proven leadership in US outbound call centers ✔ Strong analytical & decision-making skills ✔ Experience in revenue management & operations excellence 📩 𝗜𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝗲𝗱 𝗰𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 𝗰𝗮𝗻 𝘀𝗵𝗮𝗿𝗲 𝘁𝗵𝗲𝗶𝗿 𝗿𝗲𝘀𝘂𝗺𝗲 𝗮𝘁: 👉 monika@skysun.io 📞 𝗢𝗿 𝗰𝗮𝗹𝗹 𝗱𝗶𝗿𝗲𝗰𝘁𝗹𝘆 𝗮𝘁: 👉 9815896559 🔁 Feel free to like, comment, or share with someone who might be a great fit! #Hiring #SeniorOperationsManager #BPOJobs #USProcess #MohaliJobs #OutboundSales #LeadershipHiring #CallCenterJobs #NightShiftJobs

Responsibilities

The role involves end-to-end Profit and Loss ownership and revenue delivery for US outbound sales campaigns, including acquisition, cross-sell, and upsell activities. Responsibilities also include driving performance through key metrics and managing large teams, attrition, and engagement strategies.