Senior Operations Processor - Rates & Terms Services

at  Wells Fargo

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Proficient with Microsoft Suite, including: Word, Excel, PowerPoint and Outlook
• Experience with AIMS
• Excellent communication skills (written and verbal)
• Excellent organizational, follow-up, analytical and problem solving skills
• Ability to manage projects and prioritize tasks.
• Experience researching and compiling operational data
• Basic reporting skills
• Good analytical skills with high attention to detail and accurac

Wells Fargo is seeking a Senior Operations Processor in Inventory and Commercial Auto Operations Servicing as a part of our Commercial Banking Operations Division. Learn more about the career areas and business divisions at wellsfargojobs.com .
Our team is responsible for the creation and maintenance of customer Rates & Terms which determine interest charges and repayment schedules. This position is responsible for processing invoice maintenance, establishing purchasing instructions, and customer/location maintenance.

In this role, you will:

• Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
• Use technical expertise in the designated area and resolve escalated issues
• Provide feedback and present ideas for improving or implementing processes and customer support
• Perform complex operational and customer support initiatives within Operations functional area
• Apply technical knowledge and expertise to perform work and action requests
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Proficient with Microsoft Suite, including: Word, Excel, PowerPoint and Outlook
• Experience with AIMS
• Excellent communication skills (written and verbal)
• Excellent organizational, follow-up, analytical and problem solving skills
• Ability to manage projects and prioritize tasks.
• Experience researching and compiling operational data
• Basic reporting skills
• Good analytical skills with high attention to detail and accuracy

Job Expectations:

• This position currently offers a hybrid work schedule
• Ability to work additional hours as needed

Locations:

• 5595 Trillium Blvd., Hoffman Estates IL

Other Information:

• Position location listed above.
• Relocation assistance is not available for this position.
• This position is not eligible for Visa Sponsorship