Senior Operations Specialist at Stryker - Poland

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, Process Improvement, ERP Software, Microsoft Office, Excel, Data Accuracy, Customer Service, Logistics Coordination, Operational Optimization, Performance Monitoring, Compliance, Risk Management, Inventory Management, Analytical Skills, Communication, Organizational Skills

Industry

Medical Equipment Manufacturing

Description

Work Flexibility: Hybrid About the job: We are seeking a Senior Operations Specialist to support our growing business. This position is part of the Singapore Operations team and plays a key role in order management and third-party logistics (3PL) coordination, working closely with the Operations Manager to ensure the successful delivery of business and supply chain objectives. The role is responsible for managing end-to-end customer orders, including close collaboration with internal stakeholders to ensure timely and accurate order fulfillment. In addition, the Senior Operations Specialist will drive continuous process improvement initiatives, both internally and in partnership with our 3PL providers, identifying opportunities to enhance efficiency, reduce costs, and improve overall operational performance. The successful candidate will join a collaborative, supportive, and high-energy team environment—one where people enjoy coming to work, feel valued and included, and are motivated to deliver their best together. What you will be doing: Order management: oversees the entire lifecycle of customer orders, from initial entry to final delivery, ensuring accuracy, timeliness, and customer satisfaction Data Accuracy: Maintain, update, and monitor customer data and order status within an ERP or order management system. Customer Service: Act as the primary point of contact for order inquiries, updates, and complaints. Logistics Coordination: Collaborate with warehouse to ensure on-time delivery. Operational Optimization: Identify and implement improvements to workflows, reducing costs and increasing efficiency. Performance Monitoring: Analyze daily, weekly, or monthly performance metrics and reports to identify trends. Compliance & Risk: Ensure adherence to internal policies, safety protocols, and external regulatory requirements. Inventory management : Perform audits, reconciliations, and cycle counts to ensure accurate stock records Who are we looking for: Experience: 3–5+ years in operational roles, with proven experience in order management / process improvement. Technical Skills: Experience with ERP software (e.g., SAP, JDE) and Microsoft Office (especially Excel). Attention to Detail: High accuracy in data entry and order processing Analytical Skills: Strong ability to interpret data and metrics to make informed decisions. Communication: Excellent verbal and written skills to collaborate with cross-functional teams. Organizational Skills: Strong ability to multitask and manage time effectively in a fast-paced environment Travel Percentage: 0% Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.

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Responsibilities

This role oversees the entire lifecycle of customer orders, ensuring accuracy and timeliness through close collaboration with internal teams and third-party logistics providers. The specialist is also responsible for driving continuous process improvement initiatives to enhance efficiency and reduce costs.