Job Responsibilities:

Currency supply and inventory management

• Coordinate with the Dealing Department on currency buy/sell requirements and ensure the timely availability of currencies for branch and wholesale requirements.
• Monitor banknote stock levels across the CPC, vault and relevant locations, and initiate timely replenishment or movement of currencies.
• Support branch operations as an operational backup and resolve currency availability, denomination and banknote quality requirements.
• Maintain clear visibility of stock positions, ageing, movement requirements and operational risks, and provide accurate management updates.
• 
  

Banknote dealing and profitability

• Quote competitive buying and selling rates within approved limits while protecting margins, profitability and customer satisfaction.
• Execute and record banknote deals accurately in the approved dealing systems and maintain complete customer and transaction records.
• Monitor market developments, communicate relevant information to the team and customers, and support timely rate and hedging decisions.
• Develop and maintain wholesale customer and counterparty relationships and support the achievement of approved business targets.
• 
  

Import/export and shipment operations

• Coordinate end-to-end import and export currency movements with Dealing, overseas counterparties, logistics providers and internal teams.
• Ensure dispatch, receipt, verification and acknowledgement of currency shipments are completed accurately and within agreed timelines.
• Maintain complete shipment, customs, insurance and supporting documentation in accordance with approved procedures and regulatory requirements.
• Track pending movements, resolve operational exceptions promptly and escalate delays or control concerns to the Head of Banknotes.
• 
  

Cash control, reconciliation and counterfeit management

• Oversee vault activities, cash handling and shift controls to safeguard physical currency and maintain proper segregation of duties.
• Ensure daily stock checks, customer ledger controls and day-end reconciliation of outstanding deals, currency positions and cash balances.
• Apply robust counterfeit detection, note-quality verification and loss-prevention controls, and ensure exceptions are reported and investigated promptly.
• Review discrepancies, unresolved entries and operational losses, and drive timely corrective and preventive action.
• 
  

Compliance and risk governance

• Ensure Banknotes activities comply with applicable AML/CFT, KYC, sanctions, regulatory, import/export, insurance and Company requirements.
• Maintain complete and accurate customer due diligence, deal, shipment and operational records for audit and regulatory review.
• Support Central Bank and other audits, respond to information requests and ensure agreed corrective actions are completed within timelines.
• Identify control gaps and operational risks, escalate material concerns and support effective change control and process improvement.
• 
  

Team capability and operational service

• Provide day-to-day direction, technical guidance, coaching and performance support to the Banknotes team.
• Ensure reliable and professional service to branches, internal stakeholders, customers and counterparties, with timely resolution of queries and requests.
• Complete the structured training plan, including practical exposure to dealing, cash accounting, counterfeit detection, shipments, documentation, systems and compliance controls.
• Apply and transfer the knowledge gained through training to support operational readiness, capability building and consistent Banknotes operations.

Desired Candidate Profile

5+ years of relevant experience in banknote operations, foreign currency dealing, treasury, cash operations or the exchange/financial services industry. Prior branch operations exposure and supervisory or team-lead experience are preferred.

Employment Type

• Full-time

Company Industry

• BankingFinancial ServicesBroking

Department / Functional Area

• FinanceTreasury
• 
  

Job Responsibilities:

Currency supply and inventory management

• Coordinate with the Dealing Department on currency buy/sell requirements and ensure the timely availability of currencies for branch and wholesale requirements.
• Monitor banknote stock levels across the CPC, vault and relevant locations, and initiate timely replenishment or movement of currencies.
• Support branch operations as an operational backup and resolve currency availability, denomination and banknote quality requirements.
• Maintain clear visibility of stock positions, ageing, movement requirements and operational risks, and provide accurate management updates.
• 
  

Banknote dealing and profitability

• Quote competitive buying and selling rates within approved limits while protecting margins, profitability and customer satisfaction.
• Execute and record banknote deals accurately in the approved dealing systems and maintain complete customer and transaction records.
• Monitor market developments, communicate relevant information to the team and customers, and support timely rate and hedging decisions.
• Develop and maintain wholesale customer and counterparty relationships and support the achievement of approved business targets.
• 
  

Import/export and shipment operations

• Coordinate end-to-end import and export currency movements with Dealing, overseas counterparties, logistics providers and internal teams.
• Ensure dispatch, receipt, verification and acknowledgement of currency shipments are completed accurately and within agreed timelines.
• Maintain complete shipment, customs, insurance and supporting documentation in accordance with approved procedures and regulatory requirements.
• Track pending movements, resolve operational exceptions promptly and escalate delays or control concerns to the Head of Banknotes.
• 
  

Cash control, reconciliation and counterfeit management

• Oversee vault activities, cash handling and shift controls to safeguard physical currency and maintain proper segregation of duties.
• Ensure daily stock checks, customer ledger controls and day-end reconciliation of outstanding deals, currency positions and cash balances.
• Apply robust counterfeit detection, note-quality verification and loss-prevention controls, and ensure exceptions are reported and investigated promptly.
• Review discrepancies, unresolved entries and operational losses, and drive timely corrective and preventive action.
• 
  

Compliance and risk governance

• Ensure Banknotes activities comply with applicable AML/CFT, KYC, sanctions, regulatory, import/export, insurance and Company requirements.
• Maintain complete and accurate customer due diligence, deal, shipment and operational records for audit and regulatory review.
• Support Central Bank and other audits, respond to information requests and ensure agreed corrective actions are completed within timelines.
• Identify control gaps and operational risks, escalate material concerns and support effective change control and process improvement.
• 
  

Team capability and operational service

• Provide day-to-day direction, technical guidance, coaching and performance support to the Banknotes team.
• Ensure reliable and professional service to branches, internal stakeholders, customers and counterparties, with timely resolution of queries and requests.
• Complete the structured training plan, including practical exposure to dealing, cash accounting, counterfeit detection, shipments, documentation, systems and compliance controls.
• Apply and transfer the knowledge gained through training to support operational readiness, capability building and consistent Banknotes operations.

Desired Candidate Profile

5+ years of relevant experience in banknote operations, foreign currency dealing, treasury, cash operations or the exchange/financial services industry. Prior branch operations exposure and supervisory or team-lead experience are preferred.

Employment Type

• Full-time

Company Industry

• BankingFinancial ServicesBroking

Department / Functional Area

• FinanceTreasury
•