OVERVIEW

TechBridge is a nonprofit that arms other nonprofits on the frontline of alleviating the causes of poverty and technology that will allow them to expand the impact of their mission for the millions of men, women, and children who suffer from lack of access to shelter, food, employment, education, healthcare, and financial literacy.
We are a group of technology-minded, people-focused problem solvers. We believe the best way to eliminate generational poverty is by helping to grow the impact of the nonprofits who have their boots on the ground. The TechBridge mission is to break the cycle of generational poverty through the innovative use of technology to transform nonprofit and community impact. We fulfill our mission by providing nonprofits engaged in poverty alleviation with improved capabilities, data, and operations; enhancing agency collaboration through data and resource sharing; and improving collective action among communities through performance metrics, shared outcomes, and insightful analytics. TechBridge works to give people the best chance of avoiding poverty through technology enhancements that build capacity and facilitate collaboration within communities. We support organizations that work within our four pillars: Hunger Relief, Homeless Support, Social Justice, and Workforce Development.

MINIMUM QUALIFICATIONS

• Minimum of 7 years experience with customization on the Salesforce Lightning platform, which should include: Lightning Components using the Lightning Design System framework, Apex, Apex data loader, and declarative platform tools. (Process Builder, Visual Workflow, Lightning App Builder, etc.)
• Ability to adapt to a dynamic work environment and be creative within a team
• Knowledge of Cloud Computing (SaaS, PaaS) and Salesforce, either through work with industry participants or consulting for the industry
• A minimum of 7 years experience with Salesforce.com APEX data loader.
• Bachelor’s degree or equivalent (minimum 10 years) of work experience
• Excellent interpersonal and communication skills. Ability to build and sustain internal and external relationships and to articulate and communicate with influence
• Strong written and presentation skills; ability to have a highly technical conversation with IT teams as well as simplify complex topics to non-technical audiences
• Excellent organization and time management
• Ability to manage multiple project timelines and meeting schedules
• Strong self-management and self-direction to manage a portfolio of projects and customers
• Experience managing employees
• An understanding of the concept of embedding simplicity in everything
• Experience with project billing, invoicing, and accounting

PREFERRED QUALIFICATIONS & CREDENTIALS

• Knowledge of Exponent Case Management (ECM) is a plus
• Master’s Degree or PhD in Computer Science, Engineering, Business
• Salesforce Nonprofit Cloud Consultant Certification
• Salesforce Platform App Builder Certification
• Salesforce Lightning Component Framework Specialist (Trailhead Super Badge)
• Salesforce Lightning Experience Specialist (Trailhead Super Badge)

ABOUT THE ROLE

TechBridge is seeking a seasoned Lead Architect who has expertise in leading all levels of technology consulting projects, including sales, requirements, design, development, delivery, and support – both for client-facing and internal projects. The Lead Architect will possess a deep understanding of how software can be used to solve nonprofit business issues.
The ideal candidate will have 10+ years of Salesforce experience, including experience launching complex Salesforce deployments. The candidate must be self-driven, have strong critical thinking skills, and have extensive experience developing technical solutions to real-world business problems and translating technical challenges and solutions to leadership. This role is adept at identifying the core need or problem to be solved, which is often different from the problem stated.

RESPONSIBILITIES

• Lead pre-sales estimates
• Gather requirements from client interviews, meetings, whiteboarding & documentation analysis to provide oversight of the solution throughout the project; ensure clients can make educated decisions on recommended services/products for sign-off
• Process design (flow mapping & scenario design) & document business workflows and requirements
• Solution design – including object model, security, reports, custom APEX requirements
• Identification/selection of products, apps, and/or third-party tools necessary for a solution
• Identify appropriate options to meet both financial constraints and business needs
• Solution implementation – Salesforce.com configuration of data models, workflows/process builders/flows, security configuration of profiles/permission sets/sharing rules, and configuration of 3rd party AppExchange packages
• Manage developers and jr. consultants
• Analyze and evaluate customer requirements and change requests
• Acts as a strategic technology leader in orchestrating “how” technical solutions meet business needs and ensure a cohesive solution is created
• User Acceptance Testing, client training, and ongoing support
• Innovate, articulate, and able to work directly with a broad range of stakeholders
• Analyze and evaluate customer requirements and change requests
• Acts as a strategic technology leader in orchestrating “how” technical solutions meet business need and ensure a cohesive solution is created
• Oversees the process of defining software standards and establishing policies in collaboration with other IT disciplines and within the constraints of overall company standards
• Communicates plans effectively and provides consultative advice, counsel, education, and guidance up, down, and across all levels on existing and future technologies, capabilities, policies, regulations, and risks to include implications to the business
• Organizes appropriately and presents ideas, options, plans initiatives, roadmaps, business cases, and other pertinent information required by senior leadership to make effective decisions
• Works closely with the Community Impact team