JOB DESCRIPTION:

We are seeking a Senior Organizational Change Management (OCM) Lead to guide and execute change initiatives that maximize adoption, reduce resistance, and promote enterprise-wide awareness and alignment. The ideal candidate will be a strategic thinker with deep experience in organizational transformation, communication, and learning enablement within complex environments.

REQUIRED QUALIFICATIONS:

• Minimum of 7 years of experience in organizational change management or related functions.
• Proven ability to communicate technical and complex concepts to business stakeholders in a clear, compelling manner.
• Demonstrated experience using data and storytelling to craft enterprise and operational messages.
• Strong interpersonal, written, and verbal communication skills.
• Experience managing deadlines and working across multiple project workstreams.
• Background in strategic analysis, organizational design, and business process improvement.
• Proficiency in change management best practices and frameworks.
• Familiarity with software development lifecycles (Agile, DevOps, Lean, Iterative, Waterfall).
• Experience with enterprise software implementations.
• Ability to conduct learning needs analyses and translate findings into effective training plans and materials.
• Skilled in data analytics and visualization tools.
• Strong problem-solving capabilities with a proactive mindset.
• Effective decision-maker under ambiguity with a clear organizational vision.
• Understanding of cross-functional interdependencies and the broader impact of change.

• Establish and apply structured OCM methodologies and frameworks to maximize user adoption and minimize resistance.
• Lead and execute organizational change activities in alignment with program and project goals.
• Identify, assess, and mitigate adoption risks, issues, and stakeholder impacts.
• Develop and implement strategic communication and enablement plans.
• Design and deliver comprehensive learning programs and monitor enablement progress.
• Ensure consistent enterprise understanding and use of new platforms and processes.
• Drive execution of change marketing and messaging strategies.
• Act as a liaison to key stakeholders to promote program visibility, secure support, and ensure alignment with organizational goals.
• Conduct fit-gap analyses and develop mitigation strategies for identified gaps.
• Collaborate across teams to ensure smooth coordination across multiple workstreams.