Senior OSS Fulfilment Engineer

at  Vodafone

WHO YOU ARE

• Engineering degree in telecommunications or computer science or equivalent
• 7 years professional experience in telecommunication or IT
• Knowledge of IT standards (i,e, ITIL, ETOM), project management methodologies (e.g. Prince2) and Agile working methods (i.e. Scrum, Design Thinking). Certifications desirable
• Experience in managing large and complex projects and programs
• Knowledge of innovative technologies like Artificial Intelligence & Machine Learning
• Distinct conceptual and analytical thinking and working
• Goal and team-oriented working method., high level of empathy and cultural awareness
• Professional leadership competence for the decisive shaping of special topics and strategic concepts tailored to the target audience
• High flexibility and resilience, even under high pressure
• Excellent communication, presentation and negotiation skills
• Self -confident/high impact presentation/communication with decision -makers and suppliers
• Customer centric and systematic way of working
• Ability to work across multi-functional and cultural boundaries to deliver excellent results and to initiate & drive change
• Proficiency in English and Portuguese required

NOT A PERFECT FIT?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

WHO WE ARE

You may have already heard of Vodafone - We’re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that’s Vodafone, Vodacom or _VOIS, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can

• Accountable for design, development and deployment of systems and complex and versatile solutions across the European markets and Group functions in line with business needs and the strategy of the domain and the vertical
• Accountable to manage the entire Lifecycle of the systems and solutions in area of accountability, including Identification of technical synergy potentials and derivation of recommendations for action
• Independent and responsible execution of complex and strategic programs & projects and lead of multinational and cross domain working groups
• Independent and autonomous development of technical and strategic concepts for special tasks and presentation to expert gremiums and management circles
• Supports the management of the domain/vertical in operational and strategic decisions with active contribution to the strategic roadmap of the domain/vertical
• Analyses and evaluates the business requirements in accordance with the Demand Management Process and translates into them into Solution Designs
• Independent development of technical and strategic concepts for complex challenges and creation of decision templates for domain and cross domain management bodies
• Manages the entire project lifecycle, coordinating and steering suppliers during the design, development and implementation phase in accordance to the Delivery Management Process
• Accountable for effective Release Management and Capacity Management for accounted systems
• Accountable for project/program delivery in time, quality and budget
• Actively evaluates opportunities to optimise the design & delivery process and proposes respective improvements measures
• Efficient control and steer of external suppliers, alignment of product roadmap with businesses & domains strategy
• Continuous alignment of business strategies with solution & product roadmap and active consultancy of business stakeholders how innovative solutions can contribute to their efficiency increase and cost optimization

Customers, suppliers

• Manages stakeholders up to senior management level across different European markets and Group functions
• Represents his domain in VF internal gremiums and expert groups cross market and in Group
• Selects and coordinates suppliers for the design, development and implementation phase in accordance to the Delivery Management Process

Leadership and teamwork

• Leads project and program teams with more than 10 people including sub-projects in a matrix organisation
• Close collaboration with the Design Authorities across domains as well as with E2E Design Authority to ensure solutions’ compliance with design guidelines and principles. Contributes with his knowledge to the further development of the architectural framework and guidelines
• Initiates and leads User Groups for accounted systems and solutions to ensure continuous feedback and improvements
• Identifies best practice and technological innovations and ensures that these are reflected in the domain strategy and roadmap

Innovation and change

• Evaluates and designs concepts to modernise, harmonise and consolidate systems across the markets and actively promotes reuse of strategic solutions to drive efficiency gain and cost reduction
• Applies and actively advertises the use new technologies/methodologies (e.g. Artificial Intelligence & Machine Learning, Agile Development) in the area of accountability

Communication

• Professional presentation of the project/delivery results as well as of technical concepts up to the Senior Management, SLT and within the different business units across markets and Group