JOB DESCRIPTION

Job Title: Senior Partnerships Administrator
Faculty/Directorate: External Collaborations
Grade: E
Location: High Wycombe
Hours: Full Time
Responsible to: Principal Partnerships Officer
Responsible for: n/a

KNOWLEDGE & EXPERIENCE

Delivering an excellent customer experience
A/I
Good general administrative experience
A/I
Evidence of supporting staff
A/I
Experience of working with computer systems
A/I

SKILLS

Digitally able and proficient in Microsoft tools
A/I
Ability to work as part of a team
I
Good interpersonal and communication skills
A/I
Ability to prioritise tasks and work flexibly on own initiative and to tight deadlines
A/I
Good organisational skills
I
Ability to deal with problems and enquiries professionally
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Methodical and accurate approach – meticulous attention to detail
A/I

SPECIAL REQUIREMENTS

Willingness to travel in the UK as required
I

MANAGING SELF AND PERSONAL SKILLS

Being aware of own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.

JOB PURPOSE:

The post holder provides administrative support to the University’s Partnerships team, focusing on the development, maintenance, and quality assurance of UK and international academic partnerships. Responsibilities include managing partner operations, staff approval processes, communications, and maintaining key documentation and registers. The role requires a proactive, flexible approach to supporting internal and external stakeholders under pressure, while promoting and contributing to an inclusive university community.

MAIN DUTIES & RESPONSIBILITIES OF THE ROLE:

1) To coordinate and deliver on allocated tasks and/or quality assurance processes. Areas from which tasks may be allocated include:

• Organising Keeping in Touch Events
• Monitoring publication of information on internal and external webpages
• Processing and recording Partner staff approvals
• Maintaining team calendars, task lists and operations planning
• Liaison with Schools and directorates e.g. providing guidance on production of template Operations Manuals and Programme Handbooks
• Advising Partners of deadlines for submission of formal documentation e.g. Course Delivery Schedules and Partner Programme Calendars
• Maintenance of definitive trackers and extraction of data for all stakeholders
• Maintenance of formal repository of partnership documentation e.g. Agreements
• Committee servicing e.g. Team Meetings, Operations Boards, Strategic Boards

2) To support partnership-related administrative processes and be involved in planning for such activities.
3) To maintain the accuracy and integrity of data held on University systems including regular checking of data in liaison with Student Records and Data team.
4) To provide a professional and consistent service to internal and external stakeholders.
5) To assist with partnership review events as required.
6) To assist in the collection and provision of data as required.
7) Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices.
8) Such other duties temporarily or on a continuing basis, as may reasonably be required.