Rollins Machinery, a lower mainland-based equipment distributor, is currently looking for a skilled and motivated Senior Parts Advisor to join our team, at our Kelowna facility.
Wage is based on based on level of experience, skills and qualifications.

REQUIRED SKILLS & QUALIFICATIONS

• Minimum of 2 years Parts sales experience.
• Position requires working the counter, answering phones, and assisting mechanics.
• Basic understanding of financial principles relative to Parts Department operations.
• Ability to analyze and interpret internal reports.
• Strong computer skills with Outlook, Word & Excel. Knowledge of DIS Quantum is an asset.
• Capable of meeting the physical demands of the parts/warehousing trade.
• Committed to customer service, efficiency, service excellence, and achievement.
• Advanced proficiency in English (oral & written) is necessary for this position, for effective communication with customers, the service team and other branch personnel.
• Valid BC Driver’s License, with a clean driver’s abstract.
• Positive work ethic.

• Reports directly to the Branch Manager in the Kelowna branch
• Develops, communicates, and monitors effective Parts Department processes to ensure internal and external customer satisfaction
• Promotes and merchandises parts and accessories in conjunction with other store locations
• Monitors annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives
• Maintains an accurate and effective parts inventory control system that includes annual physical inventory cycle counts and proper counter procedures
• Maximizes use of special terms and stock orders to achieve management stock order goals
• Identify deficiencies within the parts department and make recommendations on corrective action to the Branch Manager and implement action plans as directed
• Any other responsibilities as designated by the Kelowna Branch Manager