Senior Parts Advisor at Sime Darby

, , New Zealand -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Parts Sales, Customer Service, Relationship Management, Stock Control, System Accuracy, Problem-Solving, Decision-Making, Organizational Abilities, Dealer Management Systems, Manufacturer Catalogues, Online Sales Platforms, Parts Enquiries, Target Achievement, Operational Standards, Health & Safety Compliance, Communication

Industry

IT Services and IT Consulting

Description

Company : Continental Car Services Ltd Continental Cars Parts Centre, a proud part of Continental Cars and Sime Motors, offers a comprehensive selection of genuine parts, accessories, and merchandise for Audi, Volkswagen, Porche, or Ferrari luxury vehicles. About the Role and Responsibilities We are seeking an experienced Senior Parts Advisor to play a key role in supporting both internal and external parts sales operations. This role delivers accurate, timely parts assistance and consistently high-quality customer service, contributing directly to workshop efficiency, customer satisfaction, and overall department performance. As a Senior Parts Advisor, you will work collaboratively with internal teams, external customers, distributors, and stakeholders to deliver service excellence in line with company values, while supporting the achievement of sales, gross profit, and operational targets set by management. As an experienced Senior Parts Advisor, you will: Deliver accurate, timely parts sales and high-quality customer service across all channels. Support workshop efficiency and internal stakeholders with expert parts assistance. Manage customer relationships, enquiries, complaints, and follow-ups professionally. Contribute to achieving and exceeding sales and gross profit targets. Maintain accurate systems, stock control, online platforms, and merchandising standards. Ensure compliance with company policies, IT systems, training, and health & safety requirements. To be successful in this role, you must Have proven experience as a Senior Parts Advisor or in a highly experienced parts advisory role within the automotive industry. Demonstrate strong customer service, communication, and relationship management skills. Be highly detail-oriented with excellent problem-solving, decision-making, and organisational abilities. Possess strong working knowledge of Dealer Management Systems, manufacturer catalogues, and online sales platforms. Be confident supporting internal teams and managing complex parts enquiries in a fast-paced environment. Show a strong commitment to achieving targets, maintaining operational standards, and delivering high-quality service. Full Driver’s license Hours of work This is a full-time role 42.5 Hours a week, Monday to Friday to be worked between the hours of 7:00am to 18:00pm. Continental Car Services is offering the right candidate a competitive salary plus a monthly commission. What's in it for you? Sime Motors Privileges, an employee benefits programme with discounted shopping across 100+, fuel, in-store discounts and more Health benefits including our Sime Motors Southern Cross Group scheme, offering discounted insurance premiums, free spinal, eye and hearing tests plus an annual flu vaccination every year and other wellbeing initiatives. Paid community service and study leave days, with ongoing training & development and financial assistance toward formal study If you meet the above and are looking for a role that will reward and challenge you, please apply now. Check us out at www.continentalcars.co.nz or www.simemotors.co.nz For further information email recruitment@simedarby.co.nz Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia. To explore exciting career opportunities in our Motors operations in Australia, click the link below: Sime Motors Australia Career Site

Responsibilities

The Senior Parts Advisor will deliver accurate and timely parts sales and high-quality customer service across all channels, supporting workshop efficiency and internal stakeholders with expert parts assistance. This role also involves managing customer relationships, contributing to sales targets, and maintaining accurate systems and merchandising standards.