SENIOR PATIENT FINANCIAL SERVICES ADVISOR. at Johns Hopkins Aramco Healthcare

Dhahran, Eastern Province, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Services, Insurance Coverage, Patient Assistance, Billing, Payment Plans, Compliance, Communication, Problem Solving, Data Collection, Due Diligence, Audit Reporting, Customer Service, Healthcare Management, Cash Collection, Refund Processing, Financial Assistance

Industry

Hospitals and Health Care

Description

Job Title SENIOR PATIENT FINANCIAL SERVICES ADVISOR.Job Family Function CFOJob Code 30008790Reports to Job Business Unit LeadJob Description Summary The Senior Patient financial Services Advisor coordinates complex eligibility and coverage issues, provides direct assistance to patients regarding financial responsibilities, and insurance coverage. This includes explaining charges, payment expectations and patient share copayment, and front line cash and Tax invoicing , cash collection and processing refunds, guides patient through available payment options and installment plans to ensure patient satisfaction and efficient financial services.Strategic Roles & Responsibilities % 5Strategic Roles & Responsibilities Implement policies and procedures to maintain compliance and collaborating with legal and regulatory teams to address any potential issuesProvide direct support to patients regarding their financial responsibilities and insurance coverageOperational Roles & Responsibilities % 95Operational Roles & Responsibilities Confirm insurance coverage and eligibility for complex cases to ensure accurate billing and clear communication of financial responsibilities Help patients understand their benefits resolve coverage discrepancies and work with insurance companies to address and rectify any issuesAssist patients with financial responsibilities charges payment expectations and copayments and process payment plans discounts or financial assistance optionsResolve straightforward issues and manage or escalate complex cases as necessaryMinimum Education Required Bachelor degree in Finance, Healthcare Management, or a related fieldProfessional Certifications Required NoneYears of Experience Minimum 6 years' experience in Healthcare Financial ServicesLanguages English:Advanced ; Arabic:Fully ProficientFunctional Competencies Due DiligenceAudit ReportingData CollectionCore Competencies ExcellenceIntegrityAccountabilityCybersecurityPerson-Centered CareAcknowledgement Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Addendum Title NoSupplemental Work/Experience/Education Information N/AAddendum Description N/A

Responsibilities

The Senior Patient Financial Services Advisor coordinates complex eligibility and coverage issues while providing direct assistance to patients regarding their financial responsibilities and insurance coverage. This role involves confirming insurance coverage, helping patients understand their benefits, and processing payment plans and financial assistance options.