Responsibilities/Job Description:

JOB SUMMARY:

The Senior Patient Safety Improvement Consultant examines complex organizational issues in order to identify, develop, and execute on projects that will impact the strategic priorities for patient safety and quality improvement. This individual is primarily responsible for: • Partnering with operational leaders and their teams to drive breakthrough clinical improvement aligned with strategic priorities by developing process/performance improvement (PPI) plans by scoping projects and establishing charters, directing/managing implementation teams, and bringing projects to completion • Driving a continuous improvement mindset and educating leaders and teams on various improvement methodologies • Using patient safety and quality improvement methodologies to mitigate risk and improve patient safety • Day to day management of Patient Safety Events causing high harm This role oversees and executes cross-departmental, cross-functional, complex projects requiring strong collaboration with dyad clinical and operational leaders, central business operations, and other stakeholders. The ideal candidate will be sophisticated in project management and performance improvement methodologies (six sigma, lean, IHI, CPPS etc.), and will provide coaching to less experienced consultants. The Senior Patient Safety Consultant provides expert guidance in the development of patent safety strategies, with advance knowledge of regulations and best practices. This role will also calculate return on investments in quality projects and support tracking and reduction of costs for patients and the organization.

REQUIRED QUALIFICATIONS

• B.S./B.A.
• 7-9 years of Quality and Performance Improvement or
• 7-9 years in Patient Safety or
• 7-9 years in Human Factors or
• 4-6 years in Healthcare AND 3-4 years in Quality and Performance Improvement, Patient Safety OR Human Factors Engineering
• Strong technical skills in MS Office suite (Word, Excel, PowerPoint, Visio, Project, SharePoint, OneNote), data presentation software (R, PowerBI, Tableau) and data source platforms (EPIC, Strata, etc.)
• Lean Certification Silver or Gold level
• Six Sigma Black Belt
• Associate Level Certification of Human Factors (ACH)

PREFERRED QUALIFICATIONS

• M.A./M.S.
• Six Sigma Master Black Belt
• Certified Professional in Healthcare Quality (CPHQ)
• Certification Professional in Patient Safety (CPPS)
• Certified Human Factors Professional (CHP)
  Qualifications:
  $112632.00-$158995.20 Annua

• Lead investigations of complex quality and safety issues in order to prevent recurrence, maximizing learning, reduce costs, and improve patient outcomes
• Facilitate multifaceted quality, safety and performance improvement projects, working with local teams to develop robust and sustainable improvements, implement changes, and monitor outcomes
• Use industry tools and methods to identify and initiate analysis of systems to prevent future errors; collaborate with facility leaders and system experts to implement corrective actions
• Apply principles of reliable design to ensure delivery of evidence-based care and reduction in preventable harm
• Apply performance and process improvement (PPI) methods to achieve successful outcomes
• Investigate/explore complex patient safety, quality, and organizational issues in order to identify and develop strategic priorities for improvement
• Identify and Initiate evaluation and redesign of systems to improve quality measures; identifying necessary resources to fully implement quality and performance improvement; partnering with leaders to act on any resource barriers; focusing on reliability and applying the principles of reliable design to improve the consistent delivery of quality clinical care
• Assists leaders and teams in establishing performance standards and metrics as well as identifying goals while ensuring that partnerships exist with other areas of the business to develop, implement, or refine workflows or data collection and management methods to ensure accurate measurement and tracking of process and improvement results
• Provide project coordination through a variety of PM tools and methods
• Strong working knowledge of regulatory requirements affecting the development of implementation strategies (e.g., CMS, JCAHO, HIPPA, etc.)
• Partners to ensure improvement plans are implemented as a result of quality or safety reviews including but not limited to: mortality reviews, Root Cause Analysis (RCAs), and Failure Mode Effects Analysis (FMEAs)
• Provide coaching to less experienced consultants as well as be involved with department training efforts as assigned
• Anticipate and identify barriers to change and develop countermeasures in conjunction with leadership to overcome barriers
• Promote and utilize health equity principles when reviewing data and developing improvement opportunities using a holistic approach
• Establish governance structures and processes to ensure accountability for adherence to workflows and policies
• Investigate industry best practices to recommend innovations to continually advance performance improvement