DESCRIPTION

This position is responsible and accountable for the coordination of patient care as patients arrive from a referring medical office through scheduling and registering for their services at the Issaquah Highlands facility. This position performs a variety of front office clerical and pre-business services within the hospital setting. Primary responsibilities include patient registration, patient scheduling activities, acquiring insurance verifications and Physician orders, referrals, and triaging phone calls, exceptional customer service, excellent communication and problem solving skills around patient care matters are vital. This position acts as a professional liaison with patients, families, other departments and clinics.
Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish Issaquah and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

REQUIRED QUALIFICATIONS:

• 1 year recent receptionist or front desk experience in a health care field
• Experience with medical terminology and basic medical record processes

PREFERRED QUALIFICATIONS:

• Medical Terminology Certification
• Medical insurance & billing experience
• Experience with computerized scheduling or relational databases

Please refer the Job description for details