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SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona’s best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

SUMMARY

The Payroll Analyst is responsible for executing and supporting payroll operations for both union and non-union employees across the organization. This role ensures accurate and timely payroll processing, compliance with federal and state regulations, and alignment with collective bargaining agreements. The analyst will collaborate with Benefits, Human Resources, Finance, and Labor Relations teams to maintain payroll integrity and resolve issues efficiently.

EXPERIENCE

•For a Level 1 (Associate), a minimum of no previous years of experience to two years related experience is required (if no degree, four-six years of relevant experience or equivalent combination of education and related experience totaling four-six years).•For a Level 2 (Journey), a minimum of two years of experience to four years related experience is required (if no degree, six-eight years of relevant experience or equivalent combination of education and related experience totaling six-eight years).•For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years).

EDUCATION

Completion of a Bachelor’s Degree from an accredited institution that prepares the employee for the assignment.

• Process and reconcile bi-weekly payroll for hourly union and non-union employees, including regular wages, overtime, bonuses, and deductions.
• Ensure compliance with Arizona labor laws, federal regulations, and union contracts.
• Analyze payroll reports and resolve discrepancies related to timekeeping, deductions, tax withholdings, and employee status changes.
• Maintain payroll records and audit trails for internal and external review.
• Handle W-2 reporting, garnishments, direct deposit errors, and voluntary/involuntary deductions.
• Interpret and apply collective bargaining agreements to payroll calculations.
• Track and process union dues, shift differentials, and other negotiated pay elements.
• Collaborate with Labor Relations to resolve payroll discrepancies related to union rules.
• Support and troubleshoot timekeeping systems, train employees and supervisors on usage.
• Reconcile timekeeping data with payroll inputs and resolve escalated issues.
• Prepare payroll reports for Accounting, including labor cost analysis and accruals.
• Assist in year-end processing .
• Support audits and provides necessary documentation for internal, external or regulatory audits.
• Identify and implement process improvements for greater payroll efficiency and accuracy.
• Stay up to date with payroll laws and regulatory changes impacting payroll operations.
• Communicate payroll changes, deadlines, and updates to employees and stakeholders.
• Provide responsive support to employee inquiries and escalate complex issues as needed.
• Complete General Ledger Account Reconciliations and resolve reconciling items in a timely manner. Prepare and enter correcting journal entries.
• Complete continuing education to stay current with payroll and garnishment laws. Research items using resources with American Payroll Association.
• Handles other duties and projects as assigned.