At Trustpilot, we’re on an incredible journey. We’re a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world’s largest independent consumer review platform, and while we’ve come a long way, there’s still so much exciting work to do. Come join us at the heart of trust!
The Senior Business Partner is a seasoned individual contributor with deep subject matter expertise in business partnering. This role provides strategic support to business leaders by aligning people strategies with operational and functional priorities, contributing directly to organisational performance and employee engagement.
With a focus on building strong relationships, shaping talent strategies, and enabling workforce effectiveness, this role partners with senior leaders across the commercial organisation. It combines tactical delivery with strategic thinking and is instrumental in executing high-impact people initiatives. The Senior Business Partner operates with autonomy, navigating ambiguity, solving moderately complex challenges, and influencing outcomes across teams and regions.

ABOUT US

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Strategic Business Partnering

• Serve as a trusted advisor to senior functional leaders, supporting the alignment of people strategies with business goals.
• Partner with the business to identify people-related opportunities and challenges and translate them into actionable plans.
• Provide coaching and support to leaders on team dynamics, engagement, performance, and change.

Workforce Planning & Organisational Design

• Lead functional workforce planning efforts, helping shape future-fit team structures and capabilities.
• Support organisational design activities, ensuring scalable and effective operating models.
• Use data and business insights to inform headcount planning, role definition, and structural adjustments.

Leadership & Talent Development

• Partner with the most senior leaders in the function to help level up their individual leadership capability and impact (to be agreed with VP Business Partnering and Head of Talent who these leaders are)
• Collaborate with Centres of Expertise (CoEs) and functional leaders to define and implement talent strategies.
• Identify high-potential talent, support succession planning, and contribute to leadership development initiatives.
• Coach leaders to enhance their team leadership and talent management skills.

Culture, Change & Engagement

• Support the execution of cultural initiatives and engagement strategies in collaboration with leaders and CoEs.
• Lead or contribute to change initiatives that improve performance, inclusion, and team health.
• Help embed values-led leadership and foster a collaborative, high-performing culture.

Data-Driven Insights

• Leverage people data, employee feedback, and industry trends to provide recommendations and support decision-making.
• Monitor functional health metrics and proactively address emerging issues or opportunities.

Collaboration & Influence

• Work cross-functionally with CoEs, Regional People Partners, and other HR stakeholders to ensure aligned execution of people strategies.
• Contribute to the continuous improvement of people processes, policies, and programmes.
• Influence business leaders and peers through strong reasoning, data, and insight to drive people-related change.