Senior People & Culture Advisor at Global Payments Inc.

Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

120000.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human Resources, Employee Relations, Performance Management, Coaching, Talent Management, Change Management, Analytical Skills, Communication Skills, Problem Solving, Compliance, Conflict Management, Organizational Skills, Team Collaboration, Training Delivery, Legislative Knowledge, Cultural Awareness

Industry

Financial Services

Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. ABOUT GLOBAL PAYMENTS Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re Already on it! That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year. Through local expertise and global scale, at Global Payments we deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman. These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants. We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity. Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity. Summary of This Role The Senior People & Culture Advisor plays a critical role in supporting Global Payments Oceania by providing best practice HR expertise across all core people domains. This includes employee relations, learning and development, engagement, coaching, talent and succession, reward and recognition, conflict management, operating model optimisation and change management. The role ensures leaders and team members are supported with timely, practical and commercially-sound people advice that aligns with our border business priorities. Salary The range for this position is $110,000 - $120,000 plus superannuation. ABOUT THE ROLE Provide advice and counsel to Oceania people leaders on management and general employment practices, performance improvement, employee relations, compliance, leave management, workplace injury & illness and other areas of HR operations in support of business objectives. Assist people leaders in providing team members with development opportunities that align with current and future performance standards. Develop and promote ongoing feedback mechanisms for team members to influence the continuous improvement of HR services and processes. Collaborate with the HR team to champion and accelerate a culture of excellence and diversity, equity and inclusion, in which people feel engaged and inspired to deliver top business results. Contribute to cross functional HR initiatives and projects, balancing business unit and enterprise needs - aiming for global consistency with regional delivery. Investigate and resolve team member concerns while functioning as a culture champion and advisor to leaders. Analyse and interpret various types of employee reports (e.g. compensation, job levels, leave, performance, DE&I and attrition) to guide decision making and provide proactive solutions to stakeholders. Leverage knowledge of HR policies and HR programs to identify gaps or areas for improvement, enhancing organisational effectiveness and employee satisfaction. Partner with the Business Unit HR Business Partners to understand their assigned business units’ strategic objectives and provide regular feedback on identified issues related to the Business Unit. Work closely with HR Leaders, HR Compliance, and Legal Counsel on team member matters to ensure Company and team member compliance. Manage WH&S compliance and incidents. Provide expert advice and coaching to team members when appropriate. Interpret and stay on top of legislative changes considering impacts to the business and the change management required to ensure the business is not only informed but also compliant. Manage Employee Relations cases and support. Facilitate and manage employee onboarding and offboarding processes. Responsible for confidential and/or sensitive HR records, ensuring these are maintained, updated and secured according to legislative and organisational requirements. Conduct annual remunerations reviews and assist in maintaining the People budget across Oceania in conjunction with the P&C team. Manage internal and global mobility including managing visa and sponsorship process with support from legal advisers. Other duties as reasonably requested by Global Payments. ABOUT YOU Proven experience (4+years) in a Human Resources generalist position with a good understanding of employment law, performance management and compensation (P&L). The ability to develop trusted relationships, partner with organisational leaders and collaborate at a senior management level; Highly organised, proactive with strong analytical, communication, numerical and problem solving skills; Team player who advocates on behalf of local and global P&C; Experience or willingness to drive projects and work with global teams to support/assist global projects; Ability to work productively in high pressure situations and deal with ambiguity, take on feedback, adapt to change, accept new ideas and challenge respectively; Experience in or willingness to deliver inductions and small group training, and Comfortable working in a lean structure, have strong ethical and moral standards, self-motivated and be willing to assume personal accountability. Preferred Qualifications Bachelor degree in Commerce, Business Management or any other relevant qualification. OUR BENEFITS Join a leading global technology brand that offers benefits you’ll actually value, including: Flexible work arrangements that support your unique need; 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave; Women in Digital membership, granting you access to a host of member industry events and resources; Additional birthday, community giving, wellness and study leave; Our free and confidential Employee Assistance Program counselling service and wellbeing resources; A jam-packed calendar of cultural celebrations and social activities; Global career and professional development opportunities; Salary sacrifice and an Employee Stock Purchase Plan. READY TO APPLY? Want to join a team that places the needs of our people, clients and community at the heart of everything they do? APPLY NOW by submitting your CV. Please note you will be redirected to a Global Payments careers page to submit your application. All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits. #LI-HYBRID Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com. Welcome to your candidate home! We are excited that you are exploring opportunities with Global Payments and look forward to learning more about you! From here, you can track the progress of your application, stay up to date on any next steps and keep your contact information current. At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook. Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpay.com.

Responsibilities

The Senior People & Culture Advisor provides HR expertise across various domains including employee relations, learning and development, and change management. This role supports leaders and team members with practical people advice aligned with business priorities.