Senior People Operations Partner at Redpin

, , Spain -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Operations, Employee Relations, Microsoft 365, Excel, Organizational Redesign, Process Improvement, Employee Support, Stakeholder Management, Communication, Documentation, Grievance Handling, Data Analysis, Policy Development, Attention to Detail, Service Minded, Problem Solving

Industry

Financial Services

Description

About the Role Are you seeking an opportunity to have an impact, innovate through your problem solving, and grow professionally? In this role you will build and scale Redpin’s People Operations foundations in Barcelona during a high-impact restructuring moment - bringing clarity, structure, and employee support where documentation and processes are currently missing. What you’ll do Support the business through org redesign/restructuring by setting up clean ER processes, trackers, and low-risk termination workflows in partnership with key stakeholders and legal. Create and maintain operational trackers and reporting in Microsoft 365 (Excel), including pivot tables and basic analysis to drive visibility and decisions. Build and document benefits and core People Ops knowledge (e.g., bereavement and related policies), turning “tribal knowledge” into clear employee-facing guidance. Deliver Tier 1 + Tier 2 employee support (not client-facing), triaging queries and escalating appropriately while keeping the employee experience high. Advise on grievances by educating employees and managers on the process (types, steps, what happens after submission), while ensuring correct routing/escalation. Identify operational gaps end-to-end and implement improvements (design → document → roll out → iterate), with strong attention to detail and pace. What you’ll need 5–10 years of experience, with at least 5 years in People Operations (strong ops craft, not a pure HR advisory profile). Baseline Employee Relations experience, ideally including exposure to restructuring processes (not necessarily expert level). Strong Microsoft 365 capability, especially Excel: pivot tables, running reports, basic calculations and analysis, and maintaining trackers. Demonstrated ability to create structure where little is documented: building clear processes, guides, and employee communications. Confident stakeholder management and employee-facing communication (internal), with a proactive, service-minded approach across Tier 1/Tier 2 support. Barcelona (Spain) based, and fluent in Spanish and English. Bonus points HRIS experience (e.g., HiBob) and/or ATS exposure (e.g., Greenhouse). Prior experience in high-growth scaleups/fintechs or similarly fast-paced environments. Working familiarity with employment law/compliance topics relevant to Spain and/or multi-country environments.

Responsibilities

The Senior People Operations Partner will support the business through organizational redesign and restructuring, establishing clean employee relations processes and operational trackers. They will also deliver employee support and advise on grievances while identifying and implementing operational improvements.