Senior People Partner (f/m/d) at Plancraft GmbH

Hamburg, , Germany -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Operations, HRBP, Advisory Skills, Compliance Knowledge, Attention to Detail, HRIS Proficiency, Data Affinity, Communication Skills, Startup Experience, Operational Ownership, System Building, Process Improvement, Manager Enablement, Employee Lifecycle Management, Performance Management, Role Changes, Exit Management

Industry

IT Services and IT Consulting

Description

OUR PURPOSE AT PLANCRAFT Building the backbone of European trades together – with AI and voice-first software. We’re not just building software – we’re on a mission to create space for contractors & tradespeople by equipping them with AI solutions that work the way they do: fast, practical, and voice-first. With Tier 1 Investors from Europe and the US, like Headline and Creandum as well as 20,000+ tradespeople as customer base, we’re scaling across Europe to turn scattered tradespeople into thriving communities. We believe in zero admin, not zero personality – and we build every feature with the people in mind who wear the boots, not the suits. We’re #stoked to shape the future, #together as a team, and #humble in our mission to support the builders of tomorrow. YOUR MISSION AT PLANCRAFT As a Senior People Partner, you are the lead owner for People Operations & Partnering in Germany and a key shaper and operator enabling plancraft’s growth through clear, compliant, and scalable people practices. You own the full People Ops & Partnering agenda for Germany — our largest employee base with ~120 employees and further growing — and continue to strengthen People Operations & Partnering as a trusted advisory function and operational backbone. You translate operational signals, business needs, and employee feedback into clear, low-friction solutions that work reliably in day-to-day reality. From individual cases and manager advisory to refining processes and guidelines to operational HR execution - you own People Ops & Partnering end-to-end. Your Responsibilities Lead People Operations & Partnering for Germany, acting as the primary advisor and sparring partner to leaders and teams. Advise managers and handle complex people cases (e.g. performance management, role changes, exits) with consistency, compliance, and sound judgment. Own end-to-end People Operations across the employee lifecycle, including contracts, documentation, preparatory payroll, benefits administration, and maintenance of people systems. Own offer and pre-boarding communication, ensuring a reliable and smooth transition from signed offer to day one. Manage and resolve people requests within our dialogue system, ensuring timely, well-documented, and consistent handling. Design, maintain, and continuously improve people policies and guidelines, aligning with the Global People Partner on what is offered globally vs. locally. Translate operational signals into systemic improvements, identifying recurring issues, risks, and inefficiencies and turning them into clearer processes and ways of working. Own and continuously improve our HRIS landscape (Personio), ensuring data integrity, stable workflows and automations, and reliable reporting foundations. Collaborate with internal and external stakeholders (e.g. TA, People Experience, Finance, Legal, tax advisory) to ensure compliant, well-integrated people operations. Co-design core employee lifecycle touchpoints with the People Experience team, ensuring operational processes and employee experience reinforce each other. YOUR PROFILE Must-Have Skills 5+ years of experience in a People Ops / HRBP / People Partner role (or similar), with senior-level ownership and independent execution. Deep functional expertise across People Operations, with end-to-end responsibility for processes, systems, and guidelines (Germany-based employees focus). Proven ability to advise and enable managers in operational and case-based people matters (e.g., exits, PIPs, role changes) with clear judgment and calm communication. Strong knowledge of compliance-relevant People Ops topics, with a high standard for documentation, accuracy, and audit readiness. High attention to detail, reliability, and a structured way of working; comfortable owning many moving parts without losing clarity. HRIS proficiency (Personio preferred) and good data affinity (reports, metrics, data quality). Strong understanding of business priorities and how to translate them into People Ops decisions & frameworks. Excellent communication skills both verbally and in writing in German & English (C1/C2 level). Experience working in a startup/scale-up/growth-stage environment. Hamburg-based and willing to be regularly present in the HQ office (ideally minimum 2 days/week) Nice-to-Have Skills Experience in international People Ops / partnering setups (e.g., decentralized or hybrid/international workforces) Hands-on experience with Personio and Leapsome Experience building dashboards, automations, or workflow improvements that measurably reduce incidents and recurring requests Who this role is for This role is for a senior People Partner who thrives at the intersection of operations, partnering, and system-building, and is comfortable carrying clear ownership across all three. You are someone who: combines strong operational ownership with trusted, hands-on partnering for leaders and teams balances day-to-day execution with continuously improving systems, processes, and standards applies sound judgment in complex situations while holding clarity, consistency, and compliance thinks in patterns and root causes, not just individual cases measures success by reduced friction, strong manager enablement, and trust from employees and leaders WHY PLANCRAFT? Team Spirit: We’re driven by passion, commitment, and a shared mission. Team spirit matters to us — and we make it visible: with four major team event weeks per year, casual monthly on-site and remote formats, and a strong recognition culture where we regularly celebrate both the big and small wins together. Ownership: You’re encouraged to take ownership from day one. In a flat hierarchy and high-trust environment, you’re empowered to make meaningful decisions and drive real impact. Learning & Growth: We invest in your personal and professional development through a strong feedback culture, a personal learning budget, and targeted enablement formats. Our goal is to help you unlock your full potential. AI Enablement: Our internal tools and workflows are AI-enabled by design. We support every team and individual in applying AI at the next level in their daily work, including getting your own ChatGPT+ license, of course. Tech & Tooling: You’ll receive a MacBook, premium headphones, and everything else you need — from hardware to tools — to be effective in your daily doing. Flexibility: Whether Hybrid, or on-site — you work where you’re at your best. Our Hamburg office at Rödingsmarkt (with a rooftop terrace) is always open, and you decide each week how often you come in. And if you need a change of scenery, working abroad worldwide up to 2 months is always an option. Recharge: To ensure the needed rest, we offer 30 vacation days per year (based on a 5-day week) plus Dec 24th off. We also subsidize your Urban Sports Club membership and organize internal sport meetups. Mobility: You can lease a "JobRad" (Bike) and get a subsidized "Deutschlandticket" or "BahnCard" for public transport to be supported in your commute. International Environment: We’re becoming more international every month, with team members already in Italy, France, the Netherlands, and Austria — which is why English is our internal company language.

Responsibilities

Lead People Operations & Partnering for Germany, acting as the primary advisor and sparring partner to leaders and teams. Own end-to-end People Operations across the employee lifecycle, ensuring compliance and operational efficiency.