Senior Performance Lead Engineer at InvoiceCloud

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Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Performance Testing, Performance Engineering, Observability, Distributed Systems, Cloud-Native Applications, Azure Cloud, Kubernetes, APM Tools, SQL, Performance Tuning, Automation Frameworks, Technical Leadership, System Reliability, Scalability, Monitoring, Collaboration

Industry

Financial Services

Description

About InvoiceCloud: InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com. About the Role InvoiceCloud is seeking a Senior Performance Lead Engineer (P4) with deep expertise in Performance Testing, Performance Engineering, Observability, and Distributed Systems. This role is critical in strengthening the reliability, scalability, and performance of our cloud-native payment and billing platform. You will lead performance initiatives across engineering teams, define strategy, architect test frameworks, drive tooling improvements, and collaborate with leaders to ensure our platform meets demanding customer and business expectations. This is a high-impact, hands-on technical leadership role with influence across multiple product areas. Key Responsibilities Performance Engineering & Testing Lead the design, implementation, and execution of performance, load, stress, resiliency, and scalability tests for complex distributed systems. Develop end-to-end performance test strategy, test beds, reusable frameworks, and automation strategies. Define performance test strategies, workload models, benchmarking approaches, and performance acceptance criteria. Develop advanced performance scripts and harnesses using industry-standard tools. Troubleshooting & Optimization Conduct deep-dive analysis of performance test failures, bottlenecks, and system degradations across application, database, network, and infrastructure layers. Use APM tools (preferably New Relic) to isolate issues, tune application performance, and recommend corrective actions. Work with engineering teams to address systemic inefficiencies, scalability limits, memory leaks, threading issues, CPU spikes, and downstream constraints. Observability & Monitoring Improve system reliability by influencing and maturing monitoring, logging, alerting, and telemetry frameworks. Define and validate SLIs, SLOs, and error budgets for critical services. Collaborate with SRE and platform teams to enhance observability capabilities across environments. Cross-Functional Leadership Act as a trusted performance expert for engineering, architecture, operations, and product teams. Serve as a technical lead for major performance engineering initiatives and strategic reliability programs. Partner with product and engineering leadership to shape reliability and performance roadmaps aligned to business goals. Mentor engineers on performance best practices, capacity planning, and system design for scale. System Reliability & Scalability Lead initiatives to improve system uptime, throughput, latency, and resilience across microservices and Kubernetes clusters. Identify systemic issues across environments (production, pre-prod, integration) and drive preventive engineering solutions. Ensure performance considerations are baked into architecture reviews, design discussions, and release readiness processes. Required Qualifications 10+ years of experience in Performance Testing and Performance Engineering for distributed, cloud-native applications. Expert-level proficiency with performance testing tools (e.g., JMeter, LoadRunner, k6, or similar). Strong experience with Azure Cloud, .NET tech stack, Kubernetes, and distributed systems architectures. Extensive hands-on experience using APM tools, preferably New Relic. Strong SQL expertise, including performance tuning, indexing, query optimization; experience with sharded databases strongly preferred. Proven ability to define performance strategies, workload models, scalability plans, and architectural performance requirements. Hands-on experience troubleshooting performance issues across the full stack (application, database, network, containers). Strong understanding of observability pillars (metrics, logs, traces) and modern monitoring ecosystems. Experience developing performance automation frameworks and reusable test harnesses. Ability to lead technical discussions, influence architectural decisions, and collaborate with senior engineering leaders. Preferred Qualifications Experience in FinTech, billing, payments, or high-throughput transactional systems. Familiarity with CI/CD pipelines, feature flagging, and release engineering. Experience serving as a Tech Lead, leading cross-team performance initiatives or reliability programs. Knowledge of SRE principles, reliability best practices, and production readiness standards. InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws. This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training. If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com. Click here to review InvoiceCloud’s Job Applicant Privacy Policy. For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.

Responsibilities

Lead the design and execution of performance tests for complex distributed systems while collaborating with engineering teams to enhance system reliability and performance. Act as a trusted performance expert and mentor engineers on best practices.