YOUR BUSINESS

CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million+ personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes.

YOUR TEAM

The Retail Banking Portfolio Optimisation team exists to optimise decision making by the Retail Leadership Team, to build a brighter future for all. The team is relentlessly seeking to improve the strategic quarterly planning process, performance oversight, financial governance and workforce management. The team is actively involved in shaping the future of change management at the Group, including design and implementation of tooling. We have a culture of fun, learning and a continuous growth mindset.

YOUR SKILLS AND EXPERIENCE:

• A strategic thinker, problem-solver who thrives in a fast-paced, dynamic environment with a background in strategy, program delivery, finance, or consulting - highly desirable.
• Demonstrated experience in analysing data and performance, and dissecting metrics.
• Results-driven mindset and motivated by a relentless focus on performance, measurement, alignment of work to outcomes and continuous improvement.
• Strong leadership and interpersonal skills to effectively collaborate with cross-functional teams and influence stakeholders at all levels, including ability to challenge the status quo.
• Excellent communication skills, both verbal and written, with the ability to present complex information in a clear and concise manner.
• Excellent financial management skills to ensure tracking and monitoring is accurate and maintained at all times.
• Comprehensive understanding of risk management in complex environments adhering to compliance obligations and developing ‘risk resilient’ cultures.
• Experience working in financial services industry - preferred.
• We want the real people beneath the skill set. We strive to be as diverse as the world around us because these experiences and differences support us to better understand our customers and each other.

As a Senior Performance Lead, you will act as a trusted partner and advisor to your Technology and Crew General Managers. You will work with business delivery teams (Crews) to provide effective delivery oversight, manage governance rhythms and cadences, work with senior leadership to define and manage objectives and key results, provide business insight and strategic advice, and partner with RBS Executives, Finance and other key stakeholder groups on the following:

• Performance Reporting
• Planning & Forecasting
• Investment & Operational Decision Support
• Expense Management
• Business Intelligence
• Resource Management
• Line 1 Risk