PRINCIPLE DUTIES AND ACCOUNTABILITIES:
- Manage the delivery of planned and reactive services
- Liaise with and assist generally other sections in the Company in the delivery of operational and administrative services to internal and external customers
ROLES AND RESPONSIBILITIES:
- Arrange the delivery of planned and reactive services to industrial, commercial and domestic customers in accordance with established quality procedures
- Receive service requests verbally or electronically, providing advice and prices to customers, and coordinate the relevant resources to meet agreed timescales
- Plan and schedule labour, vehicles and plant on a daily and weekly basis allowing flexibility to accommodate emergency responses / changes to the works programme
- Ensure H&S and environmental compliance of operations including the preparation of risk and method statements, and the inspection and maintenance of plant
- Use standard and in-house software for a range of tasks including job and costing as well as reporting and administration
- Deal with day to day issues arising from the supervision of field teams including providing advice and instructions, attendance and timekeeping, sickness and other absence, authorisation of overtime, coaching, welfare, disciplinary matters and the identification of training needs
- Ensure operatives keep their vehicles in a clean and roadworthy condition at all times
- Liaise with and assist generally other sections in the Company in the delivery of operational and administrative services to internal and external customers
- Perform tasks at all times in accordance with H&S and statutory procedures having regard also to the Company’s quality management system
SECTION 7 OF THE HEALTH & SAFETY AT WORK ACT (1974) STATES THE GENERAL DUTIES OF EMPLOYEES AT WORK.
It shall be the duty of every employee while at work to:
(a) To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work; and
(b) as regards any duty or requirement imposed on their employer or any other person by or under any of the relevant statutory provisions, to co-operate with them so far as is necessary to enable that duty or requirement to be performed or complied with
- To understand and comply with the company health and safety policy.
- To influence and promote a positive health, safety culture within the organisation and lead by example.
- To ensure all works activities are carried out in a safe manner and in accordance with legislative, company requirements and the risk assessments.
- To ensure housekeeping of the works and welfare areas are fully maintained.
- To carry out comprehensively and complete in full, all company required documentation.
- To report all health, safety, and environmental incidents to the Line Manager within 2 hours of it happening
- To ensure awareness of the company fire and first aid arrangements, and emergency evacuation procedure
What we offer:
- 20 days holiday plus bank holidays
- Full PPE provided
- Company events
- Company pension
- Free parking / On-site parking
- Health & wellbeing programme
- Death In Services
- Referral programme
Job Types: Full-time, Permanent
Pay: £33,696.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
Experience:
- Office: 2 years (preferred)
- Microsoft Office: 2 years (preferred)
- Microsoft Word: 2 years (preferred)
- Microsoft Excel: 2 years (preferred)
- Communication skills: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Location:
- Leicester LE7 4UZ (preferred)
Work Location: In person
Reference ID: SPO/Leiceste
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