WE ARE CURRENTLY LOOKING FOR SENIOR SERVICE TECHNICIANS TO JOIN OUR TEAM. THE IDEAL CANDIDATES WILL HAVE 2+ YEARS OF SENIOR SERVICE EXPERIENCE (OR 4+ YEARS IN A JUNIOR POSITION) INCLUDING:

• Pool openings (run crew/train new staff)
• Pool closings (lead a crew)
• Pool maintenance
• Liner installation
• Safety cover installation
• Equipment installation and repair
• Troubleshooting

REQUIREMENTS:

• Ability to lift up to 50 pounds
• Ability to work both individually and lead a team of 1-3 junior staff
• Effectively communicate with clients and staff
• Willingness to learn and follow protocols
• Maintain a neat and organized work area
• Professional appearance
• Ability to work outdoors in most weather conditions
• Steel-toed safety footwear
• Must have a G2 or G driver’s license and clean driving record

• Train junior staff on pool opening protocols, assist when required
• Train junior staff on weekly maintenance protocols, assist when required
• Lead a pool closing crew
• Determine parts and labour requirements for service calls
• Communicate customer service requests/complaints to management
• Follow company protocol to complete scheduled tasks and manage inventory
• Maintain assigned service vehicle/tools/supplies
• Provide orientations for clients on any aspect of their pool and mechanical system, as needed
• Complete written service reports and progress reports
• Handle plumbing and pool chemicals (WHMIS training provided)
• Contribute ideas for improvement, productivity, and workplace issues
• Attend required training