Senior Portfolio Performance Advisor at myCareer - NSW Government

Mangrove Mountain, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

142665.0

Posted On

22 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Governance Excellence, Data Insights, Stakeholder Engagement, Continuous Improvement, Strategic Delivery, Portfolio Management, Project Governance, Data Analysis, Process Improvement, Best Practices, Communication, Reporting, Research, Methodologies, Tools Implementation, Relationship Management

Industry

Government Administration

Description

Senior Portfolio Performance Advisor Grade: 9/10 Salary range: $129,464 - $142,665 + superannuation and leave loading Duration: Ongoing Location: Hybrid with an in-office requirement on Mondays and Wednesdays across NSW offices. This may be subject to change in line with DCS workplace policies Shape the future of telecommunications governance by driving portfolio performance and strategic insights across NSW’s critical connectivity projects. An exciting opportunity has arisen for a Senior Portfolio Performance Advisor to join the NSW Telco Authority, part of the Department of Customer Service. About the team This position sits within the Portfolio Delivery Office team in the NSW Telco Authority. This role is focused on supporting governance for a large portfolio of work (approximately 40 telecommunications related projects, valued at approximately $50 million). We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone. Your responsibilities will include Prepare comprehensive reports and governance packs, ensuring clear communication of decisions and key outcomes across programs of work Foster and sustain productive working relationships, advising project teams on best practice methodologies to support successful delivery Design, implement, and maintain effective tools to track, assess, and report on project progress and outcomes Analyse and interpret complex data to identify trends and generate actionable insights, presenting findings to stakeholders to support informed decision-making Conduct research to identify opportunities for process improvement and adoption of best practices, actively contributing to enhanced project governance and organisational performance For more information on the role and its accountabilities, click here to view the role description. To be successful in this role you will Drive Governance Excellence: You thrive on applying robust portfolio governance frameworks and best practice methodologies to ensure strategic alignment and informed decision-making Master Data Insights: You excel at interpreting complex portfolio data, identifying trends, and presenting actionable insights that influence executive-level decisions Communicate with Impact: You confidently engage and influence stakeholders at all levels, translating complex portfolio and program concepts into clear, practical recommendations Champion Continuous Improvement: You have a passion for optimising processes, uplifting data quality, and driving enhancements that improve portfolio performance and organisational outcomes Shape Strategic Delivery: You bring advanced knowledge of MoP®, P3O®, PRINCE2® or similar frameworks, turning intricate governance requirements into practical solutions that support successful delivery The successful candidates will have experience working within a PDO, with strong governance and portfolio management abilities. About NSW Telco Authority NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters. NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe. NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements. We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability. We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector. For more information, go to NSWTelco Authority Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation Click Here to access the Role Description. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: 9:59am, 14th January 2026 The application portal will be unavailable from 24/12/25 to 25/12/25 due to system maintenance. Applications during this period will not be received. Please apply prior to midnight 23/12/25 or from 26/12/25 until the closing date. Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact fiona.glover@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process

Responsibilities

The Senior Portfolio Performance Advisor will prepare comprehensive reports and governance packs, ensuring clear communication of decisions and key outcomes across programs of work. They will also foster productive working relationships and advise project teams on best practices to support successful delivery.