Senior Practice Administrator - Emergency Medicine at MedAmerica

Mountain View, California, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

36.56

Posted On

21 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Operations Support, Program Management, Project Management, Liaison, Executive Support, Financial Support, Recruiting, Onboarding, Mentoring, Performance Evaluations, Business Strategy, Process Efficiencies, Software Super User, Office Management, Data Analysis, Compliance

Industry

Hospitals and Health Care

Description

Mountain View, CA – Seeking Emergency Medicine Senior Practice Administrator Everybody Has A Role to Play in Transforming Healthcare As a Senior Practice Administrator, you play a vital role in our mission to improve lives. Provide direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community. Oversee program management and project management at the site, including but not limited to patient experience program, ultrasound program, fellowship program, residency program and scribe program. Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team. Provide executive support to the site medical director and site management team to ensure site meets contract expectations. Provide support for all site financials to include, but not limited to, contract stipends, budgets, cost analyses, expense reimbursements, and site payroll timecards. Manage assigned site employees, to include, but not limited to, all aspects of recruiting and onboarding; development and periodic evaluation of training materials; provide mentoring, coaching, counseling, and disciplinary corrective action plans as appropriate; complete and conduct performance evaluations; and conduct compensation review and analysis under the guidance of the site Medical Director. Collaborate with Medical Director and Site Management Team to develop site best practices, optimize business strategies, and create process efficiencies to ensure optimal quality patient care. Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems. As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate. Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, position procedure manual, and customer service. Patient Census, Schedules: As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds. Patient Census, Schedules, Operations: As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care. Collect, track and analyze all site financial and operational data. Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations. For sites with Residency Programs, oversee completion of all time and attendance logs and core faculty administrative credits and ensure appropriate reporting. Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students. Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office. Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests. Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies Develop and maintain site onboarding and orientation checklists and orientation manuals. Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures. As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate. Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team. Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests. Required Experience and Competencies Bachelor’s degree in Business Administration, Human Resources, or related field and experience in an office or healthcare setting OR a combination of experience and education that demonstrates attainment of the required competencies required. Experience in people management. Experience working in the healthcare field. Knowledge of healthcare and medical terminology. Knowledge of general Human Resource principles. Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry. People Management skills. Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills. Strong consultation skills and the ability to seek out information. Strong work ethic, organizational skills, and interpersonal skills. Ability to prioritize and work in a stressful environment. Ability to be self-directed, motivated, and sensitive to deadlines. Ability to express ideas and convey information effectively in verbal and written communications. Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image. Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies. Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities. Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency. Ability to establish and maintain effective working relationships as required by the duties of the position. Ability to read, understand and communicate in English sufficient to perform the duties of the position. Ability to evaluate and convey information in legible reports to Human Resources, Finance, and Executive groups. The Practice El Camino Hospital – Mountain View, California 250+ bed hospital with a 37-bed Emergency Department. Annual volume of 50,000 25-30%25 admit rate. Vituity scribe support available. Collaborative environment that prioritizes teamwork. The Community Mountain View, California, is a picturesque city that blends natural beauty, cultural diversity, and a vibrant community atmosphere, making it a wonderful place to live and work. Nestled in the San Francisco Bay Area, the city is home to landmarks like the Computer History Museum, reflecting its unique heritage. Outdoor enthusiasts enjoy Shoreline Lake Park, where they can kayak, bike, or simply relax by the water while taking in stunning views of the Bay. Downtown Mountain View, centered around Castro Street, offers a lively mix of restaurants, cafes, and entertainment options, catering to a diverse and inclusive population. With a Mediterranean climate of mild winters and sunny summers, residents can enjoy outdoor activities year-round. Its central location provides easy access to San Francisco, San Jose, and coastal attractions, making Mountain View a dynamic and well-rounded place to call home. Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. Superior health plan options Dental, Vision, HSA/FSA, Life and AD&D coverage, and more Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25 plus discretionary profit-sharing contributions (eligible January following 18 months of service) Generous paid time off starting 3-4 weeks’ annually Student Loan Refinancing Discounts Professional and Career Development Program EAP and travel assistance included Wellness program Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $29.25 - $36.56, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.

Responsibilities

This role serves as the operational administrator for the site, acting as the primary interface between Vituity leadership, the practice, the hospital, and the community. Key duties include overseeing site programs, providing executive support to medical directors, managing site financials, and handling all aspects of employee management including recruiting, evaluation, and disciplinary actions.