Senior Practice Operations Manager at DERMSURGERY ASSOCIATES PA

Bellaire, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

18 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Oversight, Staff Supervision, Scheduling, Quality Assurance, Compliance, Patient Experience, Communication, Leadership Coordination, Problem-Solving, Team Development, Budget Management, Vendor Management, EHR Systems, Regulatory Compliance, Servant Leadership, Inventory Control

Industry

Medical Practices

Description

Description The Practice Operations Manager is responsible for the daily operational performance of assigned clinic locations, ensuring smooth, efficient, and patient-centered operations in this busy Dermatology Group Practice. This role bridges the gap between on-site teams and central administration while providing front line management to assigned locations. The successful candidate will be responsible, professional and able to maintain excellence in service delivery, staff coordination, and regulatory compliance. The Operations Manager works collaboratively with the leadership to uphold policies, compliance standards, and best practices. Full time, on site, Mon-Friday. Key Responsibilities include: 1. Operations Oversight Oversee day-to-day operations of practice sites, ensuring efficient workflow, adherence to policies, and optimal patient satisfaction. Manage facility maintenance, vendor relationships, and supply chain functions (ordering, inventory control, cost management). Coordinate with the Controller to monitor operational budgets and implement cost-control measures. Ensure CLIA compliance for in-office labs and coordinate with Dermatopathology team on laboratory and safety standards. 2. Staff Supervision and Support Provide direct supervision to the front-line team members and leads. Oversee onboarding and training of new team members; ensure adherence to orientation and competency standards. Partner with leadership for performance evaluations, disciplinary actions, and staff development. Foster a positive, accountable, and collaborative work culture aligned with the organization’s mission and values. 3. Scheduling and Workforce Management Scheduling for Clinical and HT team members, ensuring adequate coverage and efficient patient flow. Coordinate time-off requests, shift coverage, and cross-training to minimize disruption to patient care. Identify staffing needs and perform recruiting, interviewing, and onboarding of new team members. 4. Quality, Compliance, and Patient Experience Partner with leadership to implement and complete and monitor quality assurance programs, including MIPS and internal audits. Support adherence to regulatory standards (HIPAA, OSHA, CLIA, TMB, and payer compliance). Respond promptly to patient feedback and operational challenges, ensuring issues are resolved with professionalism and care. 5. Communication and Leadership Coordination Act as liaison between clinical sites and central leadership. Attend management meetings and prepare operational reports as requested. Escalate HR or compliance issues appropriately to the Controller or Executive Advisor Ensure consistent communication and alignment across all clinics regarding policy changes, procedural updates, and initiatives. This is not all inclusive. Please submit your CV and letter of interest. This is an active, participatory role. Incomplete submissions will not be reviewed. Requirements Location: On-site (Houston Area Clinics) Qualifications Education & Experience Bachelor’s degree in healthcare administration, business, or related field (required), Master's Degree Preferred. Minimum 7 years of progressive and demonstrated management experience in a multi-site medical or dermatology practice (required). Knowledge of CLIA regulations, OSHA, HIPAA, Texas Workforce Commission standards. Familiarity with EHR systems (e.g., EMA, ModMed, or comparable) and medical billing workflows preferred. Skills & Attributes Strong servant leadership experience with organizational acumen and demonstrated communication skills. Hands-on management style with the ability to assist front or back office as needed. High degree of professionalism, discretion, and integrity. Strong problem-solving, prioritization, and follow-through abilities. Ability to manage multiple locations and competing demands.

Responsibilities

The Senior Practice Operations Manager oversees daily operations of clinic locations, ensuring efficient workflow and patient satisfaction. This role includes managing staff, coordinating budgets, and ensuring compliance with regulatory standards.