Ready to revolutionize the future of SaaS operations? Join Trilogy as we pioneer the next generation of AI-powered SaaS management. In an industry where others are playing catch-up with manual processes and reactive solutions, we’re sprinting ahead—acquiring SaaS companies monthly and transforming them through cutting-edge AI automation.
Picture yourself at the helm of a dynamic portfolio of SaaS businesses, each bringing unique challenges and opportunities. We’re not just maintaining systems; we’re reimagining how SaaS operations can become a strategic advantage. Our vision? To build the industry’s most sophisticated, AI-driven SaaS Ops powerhouse that sets new benchmarks in uptime, efficiency, and cost optimization.
This isn’t your typical infrastructure role—it’s a chance to be a technical virtuoso and visionary leader rolled into one. We’re seeking someone who’s not just participated in SaaS Ops but has owned it, shaped it, and propelled it forward. Your playground will be a diverse ecosystem of SaaS products, where you’ll orchestrate seamless integrations and harness AI to create an operational symphony of automation.
If you’re energized by pushing boundaries, transforming traditional operations through AI, and collaborating with elite professionals across all levels, this role could be your masterpiece in the making. The future of SaaS Ops is being written—will you be holding the pen?

CANDIDATE REQUIREMENTS

• Proven track record with 5+ years of enterprise-level SaaS Ops leadership experience
• Demonstrated success in SaaS Ops management and cloud migration leadership within an SME serving enterprise clients
• Practical expertise in implementing AI solutions and automation frameworks in SaaS operations
• Expert-level proficiency in AWS ecosystem and DevOps technologies, including containerization with Docker and orchestration with Kubernetes

THIS POSITION IS ALSO KNOWN AS:

• Head of Cloud
• Senior DevOps Architect
• Lead Cloud Architect

WHAT YOU WILL BE DOING

• Architect and deploy cutting-edge SaaS Ops frameworks that challenge industry norms and set new standards for operational excellence
• Shape the future of multi-product operations through strategic decisions on AI implementation, security protocols, and efficiency optimization
• Design and perfect a seamless integration pipeline for newly acquired SaaS products, ensuring zero operational disruption
• Pioneer the integration of advanced AI solutions to revolutionize automation and operational cost management

WHAT YOU WILL NOT BE DOING

• Getting bogged down in repetitive operational tasks—your mission is to eliminate them through intelligent automation
• Limiting your vision to single-product operations—you’ll be orchestrating success across a vast portfolio of SaaS solutions
• Maintaining conventional operational approaches—your role is to break new ground in AI-driven innovation

KEY RESPONSIBILITIES

• Spearhead the development and execution of a next-generation SaaS Ops ecosystem, leveraging AI to ensure unparalleled reliability, cost-effectiveness, and operational excellence across our expanding portfolio of SaaS acquisitions