SENIOR PRINCIPAL PRODUCT MANAGER - ARTIFICIAL INTELLIGENCE, AI/ML

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it’s our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

MUST-HAVE QUALIFICATIONS

• 10+ years of proven success in product management.
• Deep understanding and several years of experience in product delivery of AI services, machine learning platforms and products, and generative AI.
• Solid understanding of infrastructure, networking, and security concerns in on-prem and cloud environments.
• Actively maintain a view of how the AIOps market, competition and technologies are evolving, and factor it, as well as feedback from internal groups and customers, into the product strategy
• Strong communication skills, including the ability to translate sophisticated technical products and features into simple concepts and presentations.
• Champion an atmosphere of continuous product improvement by serving as a customer advocate and collaborating closely with sales, support, engineering to make judgment calls that best serve customers and the business.

NICE-TO-HAVE QUALIFICATIONS

• Experience building AI capabilities at scale via platform services that serve multiple products with a focus on generative AI, machine learning, deep learning.
• Experience delivering compelling products incorporating artificial intelligence as part of the technical solution with tangible results of customer value, adoption, consumption leading to business growth
• Deep understanding of AI and cybersecurity market and competition.
• Deep understanding of anomaly detection and its application to security and/or observability use cases
• Continuously deliver results of product improvement through each stage of the product life cycle
• Experience developing pricing strategy that met expectations and improved growth for the business
• Strong negotiation skills paired with building trusting relationships within the team, the organization, customers and partners
• Strong bias for action, creative thinking, innovation, and data-informed product decision-making.
• Exposure to cloud infrastructure and agile software development
• Passion for solving interesting technical problems and building enterprise products with intuitive user experience.

EDUCATION

Bachelor’s degree or equivalent experience in a technical field (e.g. CS, CE); MBA or similar degree highly preferred

ROLE SUMMARY

Splunk is looking for an enthusiastic, and driven Principal Product Manager to drive the future of the next generation of AI capabilities across our product portfolio supporting our AI/ML Platform, tools and Agentic AI. In this role, you will be responsible for deep integration of generative AI and machine learning with a focus on unified security analytics, full stack observability and real-time visibility of streaming data. In this role, you will define the critical features and roadmap for bringing high-scale, high-performance AI to Splunk customers and app developers.
You will use your understanding and experience building products using Gen AI, LLMs and deep learning, and your ML expertise building anomaly detection systems. You should be comfortable working with MLOps, AIOps PyTorch, TensorFlow, MLflow and ONNX, and apply innovative ML capabilities to help Splunk customers complete their tasks with speed and efficiency. If you are adept at cross -team collaboration and have worked closely with engineers and data scientists to build AI products that drive meaningful and impactful business outcomes, this is the role for you.
You will work in the AI Product Management team as part of the Office of the CTO so a real appreciation of serving the needs of Security, AI, and Platform engineers is vital. Exposure to cross-functional AI integration is a plus.
You will merge customer value, business imperatives with attention to technical detail and collaborate with cross-functional execution teams to drive customer insights and inputs directly into the development process and the entire product life cycle. Ideally you have experience working directly with GTM partners and customers, especially design partners.
As we drive forward for the success of our customers, you will hold the team accountable to achieve goals of product quality and value.

WHAT YOU’LL GET TO DO

As with any fast-growing company, day-to-day responsibilities will span the entire product life cycle, delivery pipeline and include deep interaction with customers, sales, and engineering, and Splunk’s global partner organization.

• Collaborate closely with your AI PM counterparts to deliver in depth AI integration across the entire product portfolio
• Engage with customers, develop insights into what is possible, and uncover unarticulated needs to ensure customer success.
• Define product specifications, user stories, mockups, and acceptance criteria independently and in collaboration with engineering, design, TPM, and documentation.
• Collaborate with QA, SRE, and release teams to plan, drive and implement product release cycles.
• Collaborate with product marketing to support the creation of content.
• Engage with Compliance, Legal, and Finance teams to ensure products meet security, legal standards as well as address financial goals (for example cloud margin)