Senior Principal Relationship Management at Discover
Riverwoods, IL 60015, USA -
Full Time


Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

178800.0

Posted On

20 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Office Equipment, Disabilities

Industry

Marketing/Advertising/Sales

Description

DISCOVER. A BRIGHTER FUTURE.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.

PHYSICAL AND COGNITIVE REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

  • Primarily remain in a stationary position.
  • Occasionally move about the work environment to complete the major responsibilities of the job.
  • Primarily performed indoors in an office setting.
  • Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
  • Travel up to 10% of the time.

How To Apply:

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Responsibilities

WHAT YOU’LL DO

Responsible for cultivating the expanding multiple and complex client relationship by serving as relationship partner for the acceptance expansion in a portfolio. Serve as key influencer to identify and drive opportunities to expand the acceptance business target portfolio.

HOW YOU’LL DO IT

  • Manage and build relationships with existing strategic network participants. Maintain knowledge of partners, industry trends and competitive environment by performing market analysis and maintaining opportunity pipeline to recommend actions in improving Discover’s position.
  • Partner internally and externally to identify new or additional business opportunities within accounts; maintain and grow relationships to attain new business value and improve network participant experience. Advise network participant of new product, marketing or operational initiatives and act as primarily liaison into Discover to ensure improved market position for DFS.
  • Serve as the strategic liaison between Discover external accounts, by maintaining relationships with decision-makers across company divisions of each participant.
  • Create strategic account plans with key participants within portfolio to proactively identify opportunities for business value growth by following best practices and processes Maintain knowledge of partners, industry trends and competitive environment by performing market analysis and maintaining opportunity pipeline to recommend actions in improving Discover’s position. Ensure all internal functions effectively support the delivery of the account objectives including data integrity, training and education. Documents, monitors, and reports on the performance and status of opportunities.
  • Address network participant inquiries and problem solve to resolve opportunities or issues. Negotiate contracts, pricing agreements or incentives while ensuring compliance with new processes and business practices
  • Provide voice of industry into internal products, marketing and operations by analyzing trends that may impact clients engagement and work with internal stakeholders to develop tactics to improve Discover’s position.

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

  • Primarily remain in a stationary position.
  • Occasionally move about the work environment to complete the major responsibilities of the job.
  • Primarily performed indoors in an office setting.
  • Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
  • Travel up to 10% of the time
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