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JOB DESCRIPTION:

The Sr. Privileged Access Management Analyst will be accountable for ensuring critical global Privileged Access Management (PAM) service meets key service and security objectives, by maintaining sustainable and effective PAM service and security monitoring, investigation and remediation of service and security issues.
Reporting to the Sr. Privileged Access Management (PAM) Manager, within Global Identity Access Management department, the incumbent will collaborate with the IAM team to provide global PAM support for various aspects of privileged access management to all SunLife users. The incumbent will also be responsible for providing guidance, support and continuous improvement advice when evaluating PAM processes and controls as they relate to overall IAM security posture.

PREFERRED SKILLS:

• This position requires a strong analytical aptitude with the ability to drive solutions to a positive conclusion
• Able to work independently with high degree of ambiguity and deliver expected outcomes, be focused on the end deliverables and build trust with internal clients and peers
• Excellent communication and collaboration skills
• Methodical investigative aptitude to identify key control deficiencies and work towards continuous improvement

WHAT YOU WILL DO:

• Manage and advise technical support and application teams to assist in the on-boarding of new systems into the PAM service
• Develop and support assurance activities for effective management of privileged access
• Perform PAM administration activities in accordance with security standards to ensure that passwords are accessible to appropriately authorized users only
• Manage the CyberArk environment and dependent technologies, including Enterprise Password
• Manage Vault, Central Password Manager, Password Vault Web Access, Privileged Session Manager, (EPV, PSM, CPM, PTA, PVWA, AIM)
• Troubleshooting system and application accounts in a diverse systems/application architecture
• Administer password rotations, password malfunctions, account creations, account changes, accounts integrations, maintaining/creating new safes, and CyberArk policies
• Managing CyberArk privilege cloud incidents and safe provisioning request.
• Assist with external Projects / Onboarding- gather requirements which would include scope, customization, etc. and account uploads
• Perform account (Vault Internal) administration, monitoring, maintenance and secondary controls
• Accurately maintain all documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, etc.
• Collaborate with Security Access Administration and technical support teams to ensure the service delivered satisfies the end user’s requirement while meeting Governance best practices