Senior Process Manager at eClerx Career Site

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Management, Risk Mitigation, Release Management, Defect Tracking, Bug Fixing, SRS, HLD, LLD, Design Charter, SDLC, Water-Fall, Agile, Visual Studio .NET, C#, ASP .NET, SQL Server

Industry

IT Services and IT Consulting

Description

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Detailed Job/ Role Description: Experience in multiple Stake-holder management, effective planning and risk mitigation. Experience in Release Management, Defect Tracking and Bug Fixing. Experience in creation and maintenance of SRS, HLD, LLD and Design Charter documents. Extensive knowledge of Software Development Life Cycle (SDLC) and have worked using Water-Fall and Agile methodologies. Expertise in Microsoft .NET technologies such as Visual Studio .NET, C#, ASP .NET, Web Forms, AJAX, ADO.NET, VB.Net, WCF, Microsoft SQL Server, SSIS, SSRS and SSAS. Experience in Designing, Modeling and Development of Database using SQL Server 2000/2005/2008. Have worked on highly complex Stored Procedures and Functions. Experience in SSIS and SSRS, SQL Server Integration Services and SQL Reports Strong knowledge of Object Oriented Design Methodologies and OOP’s along with SOA. Hand on experience on Creating RIA (Rich Internet Application) with HTML, CSS, Java script, AJAX and Telerik tool kit. Effective in working independently and collaboratively in teams with excellent written and verbal communication skills. Ability to represent ideas in conceptual block diagram and converting the same into final schematics and project completion capabilities IT Strategy and Consulting, Application Development, and Business Development Should be an avid communicator in interfacing and reporting to clients on a regular basis Lead team members to define and deliver projects including scope, approach, deliverables, milestones and detailed work plans Responsible and interfacing with Client, Development, Architecture, QA teams to collect and execute the requirements Utilize appropriate project management techniques and methodologies, coordinating resources across teams as needed. Ensure architecture design and development best practices are in place and followed, as well as change management and other process guidelines. Review and manage team performance. Directly supervise developers. Set direction, coordinate and evaluate team performance. Communicate effectively, verbally and written, with team members, peers, manager, business users and company leadership. Eligibility Bachelor’s degree in information systems, computer science or related field and a minimum of ten years related IT development experience, with three to five years leadership -management preferred experience. Master’s degree in IT preferred. Strong experience in designing and implementing software applications .Net, ASP.Net, C#, MVC Advanced proficiency with SQL in SQL Server and Oracle, and project management tools. Over 5 years of experience. Experience in Data management, data analytics, BI platforms like Tableau, Qlikview Desired - Certifications in (PMP,Prince2, ITIL) Basic Requirement Good Communication Skills (oral and written) Any Graduate can apply. Basic concepts .NET/MVC & SQL, MVC, HTML, XML, C# Shift flexibility: General Prerequisites In depth knowledge on Database Designing, Application Development, Strong Technical exposure and Practical knowledge on .NET MVC, OOPS, C#, SQL Server. Should be an individual contributor and should be aware of the entire SDLC ( Software development Life Cycle ) About eClerx eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. About eClerx Digital eClerx Digital is the trusted partner of choice to many of the world’s largest global brands for creative production, e-commerce/web operations, and analytics and insights services. We help clients maximize the results of their digital activities across the customer journey. Global industry leaders partner with us to cost-effectively scale their digital activities by leveraging our highly skilled blended resource model. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. A Trusted Innovation Partner, Delivering Business Results | eClerx eClerx is a global leader in productized services, enhancing business outcomes through technology, Artificial Intelligence, and deep domain expertise.

Responsibilities

The Senior Process Manager will lead, control, and motivate teams to achieve company objectives by identifying discrepancies and proposing optimal solutions using systematic methodologies. This role involves managing multiple stakeholders, overseeing release management, defect tracking, and ensuring architecture design and development best practices are followed while supervising developers.