Senior Process Manager at eClerx Career Site

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Adobe Target, JavaScript, HTML, CSS, Tag Management System, A/B Testing, Personalization, Analytics, Debugging, Troubleshooting, Client-Facing, Fast-Paced Environment, Digital Marketing, Ecommerce, BFSI, Performance Debugging

Industry

IT Services and IT Consulting

Description

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. We’re looking for an experienced Adobe Target Developer who can hit the ground running and help us scale our experimentation & personalization roadmap. Role: Adobe Target Developer What you’ll work on: Build & deploy A/B, MVT and personalization campaigns in Adobe Target Implement experience targeting and audience-based experiments using Target Work closely with analytics, marketing and UX teams to design test hypotheses and variants Translate business requirements into Target activities, offers and experiences Debug & troubleshoot implementation issues across web, mobile web or apps Ensure clean integration with Adobe Analytics / AEP / Launch (or other TMS) Must-have skills: 6+ years of hands-on experience with Adobe Target (VEC + Form-based) Strong JavaScript, HTML, CSS for building custom experiences Experience with at least one Tag Management System (Adobe Launch / Tealium / GTM) Understanding of A/B testing concepts, personalization, audiences & reporting Ability to work in a client-facing, fast-paced environment and handle multiple experiments Nice-to-have: Exposure to Adobe Analytics, AEP, or broader Adobe Experience Cloud Experience working with US / EU clients in digital marketing, ecommerce or BFSI Familiarity with performance debugging tools (Chrome DevTools, network debugging, etc.) About eClerx eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. About eClerx Digital eClerx Digital is the trusted partner of choice to many of the world’s largest global brands for creative production, e-commerce/web operations, and analytics and insights services. We help clients maximize the results of their digital activities across the customer journey. Global industry leaders partner with us to cost-effectively scale their digital activities by leveraging our highly skilled blended resource model. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Responsibilities

The Senior Process Manager will build and deploy A/B, MVT, and personalization campaigns in Adobe Target while ensuring clean integration with Adobe Analytics and other tools. The role involves collaborating with analytics, marketing, and UX teams to design test hypotheses and troubleshoot implementation issues.