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Senior Processor.Injaz - Merchant Services Dept.41.Operations Group at Mashreq Careers

, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Point Of Sale Configuration, End-to-End Testing, Technical Support, Vendor Coordination, Software Issue Resolution, Dispatch Management, Service Level Agreements, Card Acquiring Business Support, Quality Checks, MasterCard Internet Gateway System, MPGS Onboarding, EDMS, PRIME, Terminal Management System, Oracle Inventory Management, Mobile POS Solutions

Industry

Banking

Description

1. Setup & Preparation along with Configuration change of Point of Sale including GPRS, Desktop, Branch Pinpad Terminals. 2. Performing end-to-end testing of the newly introduced POS Terminals across Card Schemes for all new projects. 3. Technical support to sales and service team for all kind of Terminal related issues. 4. Co-ordinate with vendor and Mashreq IT team for any software related issues. 5. Ensure accurate and timely dispatch of POS machines to the merchants within UAE as per set SLA's in dual controlled environment 6. Support Card Acquiring Business for their daily urgent POS requirement. 7. Final testing of POS before deployment & Resolve POS complaints on daily basis. 8. Conducting Quality Checks for all device configured before dispatch to Business. 9. Onboarding and Checking setup of MasterCard Internet Gateway System (MIGS & MPGS) for all the merchants to enable Online Payment for all Card Schemes. 10. Experience with EDMS, PRIME, Terminal Management System (TMS), and ORACLE Inventory Management. 11. Knowledge of Mobile POS Solutions. 12. Maintaining daily, weekly and monthly MIS and Data Trackers

Responsibilities

The role involves setting up, configuring, and testing Point of Sale terminals, including GPRS, Desktop, and Pinpad devices, while providing technical support to sales and service teams. Responsibilities also include coordinating with vendors and IT for software issues and ensuring the accurate and timely dispatch of POS machines to merchants.