JOB DESCRIPTION:

Responsible for all activities related to the procurement of Commodities and Services. Responsibilities include but are not limited to running strategic sourcing processes (RFQ/RFP/RFI), Agreement/SOW negotiation, strong commercial negotiations, agreement/SOW administration including utilizing sourcing systems, overseeing supplier performance, analyzing financial data, business planning, and administration, catalog/ contract management.

LOCATION FOR THIS POSITION IS SAN JOSE, COSTA RICA (REMOTE).

Qualifications Basic

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 6 years of relevant work experience in the job description.

Job Responsibilities

• Indirect category expertise (IT & Telecom; Workplace; HR Services, etc)
• Operations & supply chain management
• Strong Project Management
• Interacting with Senior stakeholders and influencing skills
• Catalog management/ contract management expertise
• Spend analytics to identify sourcing projects.
• Identify and develop strong sourcing strategies.
• Strong commercial/ contract negotiations skills
• Developing Savings calculation methodologies and getting signoffs from stakeholders
• Projecting achievable savings and project timelines and achieving the same
• Capability to escalate and drive behavior for achieving targets
• Manage “Change”
• Risk identification and proactively drive decisions/ outcomes
• Runs cross functional sourcing team activities associated with selection processes - maximizing marketplace leverage, determining competitive alternatives, and prioritizing business objectives. Promotes team consensus.
• Manages supplier selection process and achieves cost savings on services projects as part of a highly structured procurement process.
• Prepares issues, analyzes, negotiates, and administers RFIs (Requests for Information), RFPs (Requests for Proposal), SOW (Statements of Work), CR (Change Requests), and terminations.
• Negotiation - Pricing
• Ability to negotiate with Suppliers concerning complex contract topics including Indemnification, Direct Damages, Dispute Resolution, Hiring and Tenure, Management Policies and Procedures, Confidentiality Terms and Termination Rights.
• Working with legal teams of stakeholders
• Negotiation - T&C’s and Pricing
• Planned and structured follow-up with all stakeholders (including suppliers)
• SLA Compliance
• Process Compliance
• Bringing value through innovative thinking
• Process Reengineering

Required Skills & Experience:
-
- Knowledge of sourcing systems – SAP/Ariba/ Coupa – good to have.
- Must be extremely proficient with all PC applications – Word, Excel, Power Point, project management tools.
- Strong project management skills
- Sourcing techniques - Spend Analytics, strategic sourcing methodology, saving levers, contracting, Catalogue management.
- Excellent analytical skills, ability to develop, analyze and summarize cost data.
- Fluent in English. Spanish & Portuguese language skill is desired.
- Strong leadership skills
- Strong Communication Skills and Customer Services Oriented
- Must be very organized to assure all tasks are completed in a timely manner based on Client needs and the tasks are recorded, monitored, and closed out in an efficient manner.
- Must be self-motivated and pro-active
- Must be a team player

Desired Skills & Experience

• Degree in related field –Business Administration, Engineering, International Commerce
• CPM/CPIM/PMP/SAP-SRM certified is a plus.

WHO WE ARE

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 47 delivery centers in 16 countries spread across 5 continents, with 58,702 employees from 110 nationalities, as of December 2024.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists

• Indirect category expertise (IT & Telecom; Workplace; HR Services, etc)
• Operations & supply chain management
• Strong Project Management
• Interacting with Senior stakeholders and influencing skills
• Catalog management/ contract management expertise
• Spend analytics to identify sourcing projects.
• Identify and develop strong sourcing strategies.
• Strong commercial/ contract negotiations skills
• Developing Savings calculation methodologies and getting signoffs from stakeholders
• Projecting achievable savings and project timelines and achieving the same
• Capability to escalate and drive behavior for achieving targets
• Manage “Change”
• Risk identification and proactively drive decisions/ outcomes
• Runs cross functional sourcing team activities associated with selection processes - maximizing marketplace leverage, determining competitive alternatives, and prioritizing business objectives. Promotes team consensus.
• Manages supplier selection process and achieves cost savings on services projects as part of a highly structured procurement process.
• Prepares issues, analyzes, negotiates, and administers RFIs (Requests for Information), RFPs (Requests for Proposal), SOW (Statements of Work), CR (Change Requests), and terminations.
• Negotiation - Pricing
• Ability to negotiate with Suppliers concerning complex contract topics including Indemnification, Direct Damages, Dispute Resolution, Hiring and Tenure, Management Policies and Procedures, Confidentiality Terms and Termination Rights.
• Working with legal teams of stakeholders
• Negotiation - T&C’s and Pricing
• Planned and structured follow-up with all stakeholders (including suppliers)
• SLA Compliance
• Process Compliance
• Bringing value through innovative thinking
• Process Reengineerin