Senior Product Complaint Associate at Allegro MicroSystems, LLC

Parañaque, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

8D Methodology, Root Cause Analysis, Semiconductor Assembly, Data Analysis, Material Disposition, MRB, Oracle, Camstar, MES, Microsoft Office, Technical Writing, Problem Solving, Quality Engineering, Electronics Background, Corrective Actions, Process Stability

Industry

Semiconductors

Description

The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and the communities we serve. The Opportunity Join Allegro MicroSystems as a key driver of quality and operational excellence. In this role, you will be at the heart of our problem-solving process, investigating production abnormalities and low-yield runs to ensure our products meet the highest standards. You will act as a critical bridge between production, quality, and engineering, utilizing structured methodologies like 8D reporting to prevent reoccurrence and drive continuous improvement. This is a high-impact opportunity for a methodical thinker who thrives in a fast-paced, collaborative manufacturing environment. What You Will Do Investigate & Root Cause: Identify and summarize low-yield lots, conducting deep-dive investigations through data analysis, personnel interviews, and comparison against established standards. Lead 8D Reporting: Coordinate with support groups to brainstorm root causes and formulate effective corrective actions, ensuring all 8D reports are comprehensive and submitted within commitment dates. Manage Material Disposition: Partner with QME for the disposition and safekeeping of affected runs (MRB), ensuring proper documentation and tracking in systems like MES and Oracle/Camstar. Drive Communication: Disseminate finalized reports to line supervisors, provide weekly updates on hold lots to the assembly team, and facilitate meetings to resolve process or administrative issues. Support Production & Improvement: Provide backup support for assembly supervisors when needed and initiate new systems or methodologies to enhance overall process stability and quality. What You Will Bring Technical Expertise: A strong electronics background with a solid understanding of semiconductor assembly and manufacturing processes. Problem-Solving Mastery: Experience in 8D methodology and containment actions, with the ability to use a logical, systematic, and sequential approach to complex problems. Systems Proficiency: Technical comfort working with Microsoft Office, and ideally, experience navigating manufacturing systems such as ORACLE and CAMSTAR. Communication Skills: The ability to express ideas clearly and concisely, both in writing and in team settings, while maintaining a professional and organized manner. Resilience & Integrity: A hardworking and trustworthy nature with the ability to make sound decisions and work effectively under pressure in a demanding environment. Why Allegro? Join Allegro and become part of a team where your contributions truly matter. We foster a culture of Real Innovation, empowering you to push boundaries, develop cutting-edge solutions, and drive continuous improvement. Your work will create a Real Impact by solving complex real-world challenges that fuel our success and shape the future of technology. You’ll experience Real Connection, collaborating with talented colleagues around the globe in an environment built on trust, respect, and a shared purpose. Join us—and help build what’s next. Allegro MicroSystems (NASDAQ: ALGM) is a global leader in sensing and power semiconductor solutions, committed to driving e-mobility, clean energy, automation, and robotics forward. Through Real Innovation, we're developing intelligent technologies that move the world toward a safer, more sustainable, and autonomous future. Our acquisition of Crocus Technology further strengthens our leadership in magnetic sensing, bringing cutting-edge TMR technology to our world-class portfolio. At Allegro, your work creates Real Impact. Our advanced magnetic position and current sensors, power management ICs, brushless motor drivers, and LED lighting drivers are at the heart of critical systems worldwide. From extending the range of electric vehicles and enabling smarter factories to powering efficient data centers and enhancing autonomous driving, our solutions touch lives every day. If you're driving a car, using cloud services, or receiving a package, you're interacting with Allegro's technology in action. We believe in Real Connection. With a diverse team of over 4,400 employees across 17 countries and headquartered in Manchester, NH (USA), Allegro fosters a truly global and collaborative environment. Our engineering, manufacturing, and support teams worldwide are united by a shared mission, working together with trust, respect, and purpose. We encourage you to think differently, take informed risks, and build what's next. Our dedication to pioneering solutions is reflected in our extensive portfolio of over 1,400 worldwide patents. Allegro is not just building technology; we're building careers where your contributions matter, your growth is valued, and you can make a lasting difference. Our unwavering commitment to excellence is underscored by our IATF16949:2016 and ISO14001:2015 certifications and the quality awards we've received globally. Join us and help shape the future – where your innovation, impact, and connection will drive what's next!

Responsibilities

Investigate production abnormalities and low-yield runs using structured methodologies like 8D reporting to prevent reoccurrence. Coordinate with cross-functional teams to manage material disposition and drive continuous improvement in manufacturing quality.