Senior Product Delivery - Marketing Transformation Delivery Management at JPMC Candidate Experience page

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Product Owner, Marketing Technology, Program Delivery, User Acceptance Testing, Agile, JIRA, Confluence, Microsoft Teams, Strategic Planning, Governance, Change Management, Stakeholder Communication, Product Development Life Cycle, Prioritization, Team Leadership

Industry

Financial Services

Description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Card Marketing Transformation team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Job responsibilities Serve as a thought-leader who drives multiple, concurrent strategic, complex, and highly visible programs Establish and maintain a single, prioritized backlog across five Card Marketing Transformation pillars, ensuring strategic alignment with organizational goals Oversee transformation organizational health and ongoing governance model, including agile-driven capability planning and prioritization with multiple Product and Technology partners Establish an agile-driven user acceptance testing and change management program, rooted in rapid, continuous delivery principles (including scalable testing strategies and repeatable change management structures) Communicate to all levels of the organization (senior executive leadership and cross-functional stakeholders) through compelling, impactful storytelling (i.e. presentation decks, monthly newsletter) Ensure there is communication, alignment, and coordination across all stakeholders by facilitating project status presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors Be a champion for both business and culture transformation, leading with consistency, integrity, and humility Required qualifications, capabilities, and skills 7+ years of related experience (program management and product owner-related experience) Proven experience as a Program management or Product Manager in the marketing technology space. Strong understanding of marketing technology platforms and tools. End to end program delivery and user acceptance testing experience – including understanding of best practices, tools, and processes Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward Proven ability to create senior executive leadership presentations High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams) Preferred qualifications, capabilities, and skills Developed knowledge of the product development life cycle JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Responsibilities

This role involves driving concurrent strategic programs, establishing and maintaining a prioritized backlog across five Card Marketing Transformation pillars, and overseeing organizational health and governance. Responsibilities also include establishing an agile-driven user acceptance testing and change management program, and communicating effectively across all organizational levels.