ABOUT US

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.
TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.
Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.
We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.
Hear more about TravelPerk.

ABOUT THE ROLE:

We aim to create a business tool that feels just like a consumer one. This is why we are expanding our design team and seeking a Senior Product Designer to join us. If you’re ready to take off with us, keep reading!
We’re looking for a Senior Product Designer to join our Automate team within the Genesis Tribe. You’ll be designing tools that help our customer care agents handle complex travel requests with greater ease and confidence. This role sits at the intersection of internal tooling and customer experience - your designs will directly impact how our support team delivers exceptional service to TravelPerk customers.
The Genesis Tribe focuses on leveraging AI and emerging technology to enhance experiences for both our internal teams and customers. In the Automate squad, you’ll work on sophisticated workflow tools that need to be both powerful and intuitive for daily use by our customer care agents.

WHAT YOU’LL BE DOING

• Design workflow automation tools that help customer care agents solve complex travel requests quickly and accurately
• Partner closely with customer care teams to understand their daily challenges and design solutions that fit their workflow
• Collaborate with engineers to design interfaces that simplify complex processes and reduce manual work
• Conduct user research with internal users (customer care agents) to validate design decisions and identify improvement opportunities
• Work within our design system while pushing boundaries for internal tool experiences
• Design for efficiency and accuracy - creating interfaces that reduce cognitive load during high-pressure customer interactions
• Iterate rapidly based on real usage data and feedback from customer care teams
  Don’t worry, you won’t be doing this alone! You’ll collaborate daily with product managers, UX researchers, content designers, engineers, data analysts, and a supportive team of product designers like yourself.