Senior Product Designer - Core Products at FranConnect, LLC

Herndon, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Design, B2B SaaS, UX Solutions, Design System, Product Analytics, Collaboration, Communication, Problem-Solving, Research, Workflow Design, Customer Feedback, Engineering Collaboration, Adaptability, Independence, Offshore Teamwork, Consistency

Industry

Software Development

Description

Description Who is FranConnect? FranConnect is the leading enterprise software provider for franchise and multi-location businesses. For 25+ years, the FranConnect AI-powered platform has served as the backbone for sales, operations, and marketing for over 1,500 brands and one million locations worldwide. Iconic brands such as Bojangles, Capriotti’s, Gold’s Gym, Neighborly, and Papa John's rely on FranConnect to expand locations, streamline unit operations, enhance collaboration, and improve profitability. Backed by private equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global offices in Australia, India, Colombia, and Canada. For more information on FranConnect, visit www.franconnect.com. Why Join Us At FranConnect, we believe that great companies are built on great cultures. Our team is passionate, collaborative, and driven by a shared mission: to empower franchise and multi-location businesses with the tools they need to thrive. We foster an environment where innovation, transparency, and continuous learning are at the core of everything we do. Employee growth and well-being matter to us, and we take pride in cultivating a workplace where every voice is heard, ideas are valued, and contributions make a real impact. Joining FranConnect means being part of a company that not only values its people but also plays a crucial role in shaping the future of franchising and multi-location businesses. If you’re looking for a place where you can grow, contribute meaningfully, and be part of something bigger, we’d love to have you on our team! Primary Duties & Responsibilities Design features and workflows for complex, data-rich B2B SaaS products. Partner with Product Managers to translate requirements into intuitive UX solutions. Contribute to improving consistency across products by applying shared patterns and standards. Support the evolution of the design system through contributions and feedback. Conduct research using product analytics (e.g., Pendo) and customer feedback. Collaborate with Engineering teams, including offshore partners in India, to deliver high-quality designs. Present design work and rationale to product leadership and customers. Requirements What We Are Looking For 3–5 years of product design experience, preferably in B2B SaaS Experience designing complex workflows or operations-focused software Portfolio demonstrating strong UX fundamentals and problem-solving skills Ability to work independently with guidance and feedback from senior designers Strong communication and collaboration skills Experience working with offshore engineering teams in India is a major plus Comfortable navigating ambiguity, demonstrating a positive approach to change with the ability to adapt and remain effective in evolving environments

Responsibilities

The Senior Product Designer will design features and workflows for complex, data-rich B2B SaaS products and partner with Product Managers to create intuitive UX solutions. They will also contribute to the design system and collaborate with engineering teams to deliver high-quality designs.