We’re looking for a Senior Product Designer to join our Product team and craft an engaging experience across a complex set of payments products and features. This role involves leading end-to-end design efforts for technical B2B workflows, collaborating cross-functionally, and crafting intuitive, high-impact product experiences that balance usability, business outcomes, and technical feasibility.
You’ll work closely with product managers, engineers, and other stakeholders to identify opportunities, deeply understand user needs, and translate insights into scalable design solutions. This role is well-suited for someone who thrives in ambiguity, is eager to bring strategic design thinking to product challenges, and wants to grow their influence in a dynamic environment. This role can be based in the US, Canada or UK.

WHAT WE DO!

NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.
We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women’s network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

• Design end-to-end experiences: Create journey maps, user flows, wireframes, prototypes, and high-fidelity designs that reflect both user needs and business goals.
• Plan and conduct user research to gather insights, validate design decisions, and continuously inform product improvements.
• Build and maintain design systems to ensure consistency, scalability, and efficiency across NMI’s products.
• Benchmark designs against competitors in the space and identify opportunities for improvement