At Optimizely, we’re on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.
At our core, we believe work is about more than just numbers - it’s about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the “One Optimizely” spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.
Join us and become part of a company that’s empowering people to unlock their digital potential!
To get a sneak peek into our culture, find us on Instagram: @optimizely

INTRODUCTION

Optimizely is seeking a Senior Product Designer to join our Opal Platform team with a focus on AI experiences. As a Senior Product Designer, you will partner directly with the Senior Director of Product Design for AI and be an individual contributor who drives the design strategy for AI-powered workflows across the platform.
In this role, you will be responsible for crafting end-to-end solutions, from vision and ideation to final execution, working closely with Product, Engineering, Research, and AI/ML partners. You will translate complex AI capabilities into clear, human-centered experiences that are elegant, trustworthy, and intuitive.
You will collaborate with other designers to define emerging AI patterns and contribute to our design system, ensuring consistency and scalability across the platform. You will become a subject matter expert on AI experiences within the design team, bringing modern UX sensibilities and responsible AI design principles into your work.
The ideal candidate has a strong portfolio of shipped products, excellent communication skills, and deep curiosity about how AI can transform digital experiences. We are looking
for someone who is humble, collaborative, and excited to push the boundaries of design in the AI era.

KNOWLEDGE AND EXPERIENCE

• 5+ years of product design experience with at least some focus on AI or complex systems
• A portfolio that showcases strong interaction design, visual design, and systems thinking
• Experience designing or contributing to AI/ML interfaces such as generative AI, automation, or intelligent assistants
• Strong collaboration skills with a proven ability to influence and align cross-functional partners
• Excellent storytelling and communication abilities
• Proficiency with modern design tools such as Figma, and comfort working with design systems
• Growth mindset and adaptability to ambiguity in a fast-moving environment
• Nice to have: understanding of AI ethics, accessibility in AI, or experience with front-end technologies such as HTML, CSS, and JavaScript

Why You Will Love Working Here

• Contribute directly to shaping the next generation of AI experiences in a leading SaaS platform
• Work side by side with our Senior Director of Product Design for AI to influence product strategy
• Help define the design patterns and systems that guide our AI-powered experiences
• Be part of a high-trust, global team culture that values creativity, learning, and impact
• Competitive salary and benefits with flexibility to work from NYC or remotely across the U.S.

EDUCATION

Bachelor’s degree in Product Design, Graphic Design, Human Computer Interaction, or related field AND 5+ years of product design experience.

• Own and drive end-to-end design of AI-powered experiences across the Opal Platform
• Translate abstract AI capabilities into simple, meaningful, and trustworthy user experiences
• Collaborate with cross-functional peers in Product, Engineering, and Research to shape strategy and execution
• Partner with other designers to establish AI-specific design patterns and evolve our design system
• Conduct validation activities including prototyping, usability testing, and iterative refinement
• Communicate design decisions clearly, using storytelling to inspire stakeholders and align direction
• Stay current with industry trends in AI, design, and human-computer interaction to inform best practices