Lead the end-to-end design of customer-facing digital experiences, from discovery and research through design, testing, launch, and optimization.
Apply human-centred design principles, customer insights, analytics, and business context to solve complex user and business challenges.
Collaborate with product, engineering, and business partners to facilitate discussions, influence decision-making, and build alignment across stakeholders.
Create wireframes, prototypes, and polished user experiences in Figma, while contributing to scalable design systems and reusable component libraries.
Plan and conduct user research activities, including interviews, surveys, usability testing, and behavioural analysis, to inform and validate design decisions.
Take ownership of design initiatives, proactively identifying opportunities, navigating ambiguity, and driving work forward with minimal direction.
Ensure experiences are visually engaging, intuitive, accessible, and aligned with brand and customer needs.
Leverage AI-powered design tools to rapidly explore concepts, create low-fidelity designs, and accelerate iterative design processes.
Partner effectively with development teams by applying knowledge of front-end technologies such as HTML, CSS, and JavaScript.
Contribute to creative storytelling and digital experiences through the use of Adobe Creative Suite, motion design, video editing, and micro-interactions where appropriate.
Bring an understanding of highly regulated environments, such as financial services, to design solutions that balance customer needs, business goals, and compliance requirements.
Linked-in
Google