About the job

Senior Product Designer

Location: Dubai , UAE (On-site)

Company: Superchat AI

We're looking for a Senior Product Designer who thrives at the intersection of strategy, design, and technology. You'll play a key role in shaping our product vision, designing world-class AI experiences, and collaborating closely with Product, Engineering, and AI teams to build products users love.

What You'll Do

• Own the end-to-end product design process—from discovery and research through wireframes, prototypes, high-fidelity UI, testing, and delivery.
• Design intuitive, scalable, and elegant user experiences across web and mobile platforms.
• Partner closely with Product Managers, Engineers, AI/ML teams, and stakeholders to define product strategy and translate complex requirements into simple user experiences.
• Lead user research, usability testing, customer interviews, and data-driven design improvements.
• Design AI-first experiences including conversational interfaces, copilots, intelligent workflows, automation, and human-in-the-loop interactions.
• Create user journeys, information architecture, interaction flows, wireframes, prototypes, and polished visual designs.
• Build and maintain scalable design systems, UI libraries, and component standards in Figma.
• Advocate for user-centered design while balancing business goals, technical feasibility, and speed of execution.
• Use product analytics, customer insights, and experimentation to continuously improve product usability and adoption.
• Mentor junior designers and contribute to establishing a strong design culture across the organization.

What We're Looking For

• 5–8+ years of experience in Product Design, UX/UI Design, or Digital Product Design.
• Strong portfolio demonstrating end-to-end product thinking, problem solving, and high-quality visual execution.
• Experience designing SaaS, B2B, enterprise software, AI products, or complex digital platforms.
• Deep understanding of user-centered design principles, interaction design, information architecture, and usability best practices.
• Expertise in Figma, including Auto Layout, Variables, Components, Design Systems, Interactive Prototypes, and Dev Mode.
• Experience collaborating closely with Product Managers and Engineering teams in agile product environments.
• Strong understanding of accessibility (WCAG), responsive design, and modern design patterns.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to simplify complex workflows into intuitive user experiences.

Preferred Qualifications

• Experience designing AI-powered products, conversational interfaces, LLM applications, or automation platforms.
• Experience working within fast-growing startups or high-growth technology companies.
• Familiarity with design tokens, component libraries, and scalable design systems.
• Experience with usability testing, product analytics tools, and experimentation frameworks.
• Basic understanding of HTML, CSS, and front-end development principles.
• Motion design or micro-interaction experience is a plus.

What Success Looks Like

• Deliver elegant, intuitive experiences that improve customer satisfaction and product adoption.
• Influence product strategy through user insights and design thinking.
• Build scalable design systems that enable faster product development.
• Collaborate effectively across Product, Engineering, and AI teams to ship high-quality features.
• Raise the overall quality and consistency of Superchat's product experience.

Why Join Superchat?

At Superchat, you'll help define the future of AI-powered software by designing products used by businesses around the world. You'll work alongside talented engineers, AI specialists, and product leaders in a fast-moving environment where your ideas will directly shape the customer experience.

• If you're passionate about designing intelligent, beautifully crafted products that solve real-world problems, we'd love to hear from you.