Senior Product Development Officer (1-year Contract) at AXA

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Insurance Systems, Interpersonal Skills, Communication Skills, Organization Skills, Customer Migration, Data Mapping, Product Development, Legal Compliance, Training Support, Stakeholder Liaison, Benefit Comparison, Product Decommissioning, Cross-Department Collaboration, UAT Support, Ad-Hoc Task Management

Industry

Insurance

Description

Responsibilities: Support the project manager among technical office to coordinate the Project ACE2.0 and facilitate the liaison with other stakeholders to ensure the project is launched efficiently in a timely manner Assist benefit comparison among different versions of the same product type, and facilitate proposal formation of benefit matching from old to new portfolio Support channels’ alignment on, in addition to product benefits, other channel-specific migration rules, including but not limited to: matching customer offer such as migration discount, special adjustment to producers’ incentive, materials to support smooth customer migration (e.g. cover letter, renew-not-invited notice, new app form with personal data prefilled) producers’ communication decommission / arrangement for non-migrated policies Obtain clearance about product migration communication / customers’ consent from legal and compliance Review and provide comments on materials from product perspective, including data mapping rules from system owners endorsement wording from strategic underwriting customer/ producer communication materials from distribution marketing Support internal training, enquiries on product offering from frontline staff (e.g. GICC and Channels) Support UAT / BVT on behalf of PD team Implement demise of old products after migration completed according to product decommissioning procedure Conduct other ad-hoc tasks in relation to Project ACE 2.0 as assigned by the team head from time to time Qualifications: University degree with a major in Business Administration, Finance, or Management Information Minimum of 3 years or above relevant experience in the insurance / financial industry. Exposure in project management is a plus. Strong understanding in insurance systems and the relevant system/ business logic. Experience in AXA proprietary insurance system and project management framework a plus. Strong interpersonal and communication skills Great organization skills to manage multiple tasks Able to work under pressure and tight deadline Experience in working with other departments / functions a plus Good command of written and spoken English About AXA Hong Kong and Macau AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation. We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company. AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential. Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).

Responsibilities

The Senior Product Development Officer will support the project manager in coordinating Project ACE2.0 and facilitate communication with stakeholders to ensure timely project launch. Responsibilities also include assisting with product benefit comparisons and supporting internal training and product migration communications.