Senior Product Director H/F at Arrive

Paris, Ile-de-France, France -

Full Time

Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

0.0

Posted On

31 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management Leadership, Strategic Roadmap Definition, Organizational Transformation, Scalability Expertise, Stakeholder Management, P&L Management, IoT Integration, Cloud Architecture, Payment Ecosystems, Cross-functional Governance, Mentoring, English Fluency, French Proficiency, Product ROI Analysis, Tender Leadership

Industry

IT Services and IT Consulting

Description

Senior Product Director H/F Le Groupe Arrive comprend EasyPark, Flowbird, RingGo, ParkMobile et Parkopedia…Présent dans plus de 90 pays et 20 000 villes, nous accompagnons nos clients et nos communautés vers un avenir meilleur et des villes plus agréables à vivre dans le but de transformer la mobilité urbaine et de simplifier le stationnement. Ensemble, nous rendons les villes plus agréables à vivre. Rejoignez-nous! Le poste Aujourd’hui, la mobilité urbaine ressemble souvent à un puzzle fragmenté entre matériel, logiciels et systèmes de paiement. Chez Arrive, nous construisons la pièce manquante. En tant que Senior Product Director, votre rôle dépasse la simple gestion d'une roadmap : vous serez l’architecte d’un mouvement mondial. Rattaché(e) directement au COO de notre Business Unit Transport, vous dirigerez une équipe talentueuse de plus de 30 personnes pour transformer des projets de transit complexes et isolés en une plateforme mondiale fluide, unifiée et évolutive. Votre objectif ? Faire d’Arrive le "cerveau" des autorités organisatrices (AOM/PTA) et des opérateurs de transport (PTO) les plus performants au monde. Évaluer le ROI des gammes de produits en comparant leur rentabilité aux investissements en R&D afin de prioriser les investissements futurs sur la base des données et des insights du marché. Vos Missions Piloter l’évolution "Product First" : Faire évoluer notre ADN d’une culture de "services et projets" vers une culture de "produits standards" scalables. Vous serez le garant des fonctionnalités cœurs qui fonctionnent partout, pour tous nos clients. Réconcilier le Physique et le Digital : Diriger la convergence entre le matériel (validateurs, distributeurs) et l’expérience digitale du passager (billettique mobile, MaaS, données en temps réel). Définir le "Cap" (North Star) : Définir et communiquer une vision à long terme qui aligne notre roadmap produit avec la stratégie commerciale globale du groupe. Faire Grandir une Équipe d’Excellence : Mentorer et développer une organisation de ~30 Product Manager, en favorisant une culture d'innovation, de rapidité et d'empathie pour l'usager final. Être notre Voix à l’International : Incarner le rôle d'évangéliste produit pour convaincre les décideurs C-level et les partenaires stratégiques, afin de soutenir notre expansion mondiale. Votre Profil Vous êtes un leader transformationnel qui aime démêler des problèmes "impossibles". Vous êtes aussi à l'aise pour plonger dans les nuances d'un P&L que pour discuter du futur de l'IoT. Pour vous, le statu quo n'est pas une option : vous le challengez pour rendre les solutions plus efficaces, plus rapides et plus centrées sur l'utilisateur. Vos Atouts : Plus de 10 ans de leadership : Vous avez gravi les échelons du Product Management, idéalement dans les secteurs du Transport, de la Fintech ou de l'IoT/SaaS complexe. Expertise en Scalabilité : Vous avez déjà transformé avec succès une entreprise orientée "projets" en une plateforme mondiale standardisée. Leadership Humain : Vous avez l'expérience du management et du mentorat de larges équipes pluridisciplinaires (30+) dans des environnements internationaux matriciels. Culture Technique : Vous maîtrisez les sujets liés à l'architecture cloud, aux écosystèmes de paiement et à l'intégration hardware/software. Maîtrise des Régulations : Vous connaissez les impératifs de notre industrie, tels que PCI-DSS, RGPD et les normes propres au demaine des transports publics. Langues : Un anglais courant est indispensable ; la maîtrise du français est un atout majeur pour notre collaboration internationale. Logistique et Mobilité Ce poste est un pilier stratégique de nos opérations européennes. Vous pouvez être basé(e) dans nos bureaux de Paris ou de Londres. Compte tenu de la dimension internationale de la BU Transport et de notre mission de synergie au sein du groupe Arrive, des déplacements réguliers sont à prévoir pour collaborer avec nos équipes et clients à travers le monde. Etapes de notre processus de sélection : Toutes les candidatures seront soigneusement examinées. Si votre candidature est présélectionnée, vous serez invité(e) à un entretien en visio avec le/la Chargé(e) de Recrutement - une partie de l'entretien sera en Anglais. Après évaluation, les candidat(e)s retenu(e)s seront contacté(e)s par le/la Manager pour un entretien. ----- Senior Product Director We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together. The Role Right now, urban mobility is often a fragmented puzzle of hardware, software, and payments. At Arrive, we are building the missing piece. As the Senior Product Director for the Transport Business Unit, you will lead the critical operational transition from bespoke, fragmented transit projects to a unified, scalable Product Portfolio. We are currently navigating a high-intensity turnaround environment. You will serve as the architect of our product-led future by overseeing the convergence of Hardware (Devices), Fintech (Open Payments), and Software (Ticketing & Digital). You must bring strong transformation capability to move the business away from a fragmented project/services organization toward a product-led platform business with significantly better delivery speed, standardization, accountability, and product discipline. Core Responsibilities The "Standard Product" Crusade: Shift the BU from a "Services/Project" house to a "Product" house. Your success is measured by how many agencies use our Standard Core versus costly, custom-coded forks. Ruthless Prioritization & Cross-Functional Governance: Actively push back cross-functionally where needed. You must be able to stop a sales team or municipality from constantly forcing one-off features into the roadmap and be comfortable saying "no" to protect long-term platform strategy. Delivery Acceleration & Accountability: Dramatically accelerate delivery speed and improve execution performance. You will be responsible for creating urgency and strict accountability within teams historically used to missing deadlines. Unified Transit Experience: Bridge the gap between physical hardware (on-bus/at-gate validators) and the digital passenger experience (mobile ticketing, MaaS, and real-time data). Strategic Tender Leadership: Partner with the sales team to represent our product portfolio to win large-scale operator and agency tenders by solving their problems—without resorting to bespoke engineering commitments. The Organization You Will Lead You will oversee a multi-layered organization structured to balance global standardization with local market needs: Product Experience & Strategy: Heads of Experience owning the vision for Ticketing, Pay As You Go, and Digital. Domain Execution: Product Managers (Functional) owning backlogs for specific modules (Devices, Backoffice, Data & Payment). Market & Commercial Fit: Market Product Managers and Business Analysts dedicated to specific geographies and tender gap analysis to minimize costly "one-off" customizations. Release & Operations: Delivery Managers packaging releases and synchronizing hardware and software updates. Key Performance Indicators (KPIs) Product ROI: Profitability of product lines vs. R&D investment. Standardization Rate: Ratio of "Standard Product" features used in projects vs. custom developments. Time-to-Market & Predictability: Efficiency from concept to "Ready for Rollout" status and the elimination of routinely missed timelines. Win Rate: Success of the product value proposition in strategic tenders. Candidate Profile Experience: 10+ years in Product Management leadership (Transport, Fintech, or complex IoT/SaaS sectors) , with proven first-hand experience successfully transforming fragmented organizations and leading high-intensity turnaround environments. Resilience & Influence: Demonstrated cross-functional influence. You must have the ability to drive difficult operational and platform trade-offs under pressure, especially when dealing with commercial leaders. Execution over Concept: A strong bias for decisive execution and aggressively driving standardization, rather than relying solely on extended investigation and conceptual frameworks. Leadership & Culture Change: Deep capability in driving organizational change, resetting team cultures, and building high-performance product-led operating cultures. Technical & Regulatory Literacy: Comfortable discussing cloud architecture, payment ecosystems,and transit-specific regulations (PCI-DSS, GDPR). Languages: Fluency in English is a must; if you speak French, that’s a massive plus for our international collaboration. The "Differentiator" You have a track record of taking a fragmented "Project-based" company, materially accelerating its delivery capability, and building a Universal Transit Platform that scales globally across different modes of transport (Bus, Rail, Tram). This role is a key leadership pillar for our European operations. You can be based in either our Paris or London office. Given the international nature of the Transport BU and our mission to drive synergies across the Arrive group, you should expect regular travel to collaborate with our global offices and clients. Recruitment Process: All applications will be carefully reviewed. If your application is shortlisted, you will be invited to a video interview with a Recruiter. After evaluation, the successful candidates will be contacted for an interview with the Hiring Manager. About us Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Together, we make cities more livable. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.

Responsibilities

Lead the transition of the Transport Business Unit from a project-based service model to a scalable, unified global product platform. Oversee the convergence of hardware, fintech, and software to optimize the digital passenger experience and accelerate delivery speed.