Senior Product Manager – AI Platform & Integrations at American Express Global Business

City of Westminster, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, GenAI, Agentic Frameworks, API Development, Integration Platforms, Platform Architecture, Stakeholder Management, Roadmap Planning, Data Analysis, Cross-functional Leadership, Technical Product Strategy, Developer Platforms

Industry

Financial Services

Description

Amex Digital Labs’ mission is to build the future of payments and membership, creating new value that evolves with our customers' needs and drives deeper engagement and loyalty. We leverage emerging technologies to deliver innovations that enhance how customers pay, travel, dine, and experience the brand. As a Senior Product Manager, you will define and build the platform capabilities that power American Express's membership personalization platform. Your focus will be on the tools, integrations, gateways, and agentic capabilities that connect the platform’s intelligence to Amex’s digital ecosystem. You will play a key role in shaping how American Express leverages GenAI, Agentic Frameworks, and next generation platform architectures to deliver scalable, actionable customer experiences. This is a highly collaborative and cross-functional role, working closely with Engineering, Data Science, Business Development, and Got-to-Market partners. Success requires the ability to translate business opportunities into technical capabilities, align diverse stakeholders around a common vision, and drive execution across multiple teams and dependencies. At American Express, our culture is built on a 175-year history of innovation, shared values [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * Support for financial-well-being and retirement * Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * Generous paid parental leave policies (depending on your location) * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Responsibilities

Define and build platform capabilities for American Express's membership personalization platform, focusing on AI integrations and agentic capabilities. Collaborate with Engineering and Data Science to translate business opportunities into scalable technical architectures and customer experiences.