PLEASE NOTE, THIS IS A 12 MONTH FIX-TERM CONTRACT!

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
You will be responsible for driving the product strategy for our ecosystem of third-party integrations and the future of the API for our flagship hospitality product. You will steer a dynamic team of developers, designers, and QA specialists to execute the roadmap and achieve measurable impact.
Your job doesn’t end at delivering features - you will then drive adoption of the features the team delivers through clear communication to the rest of the organization and collecting feedback for continuous improvement.
To do this you will need to work closely with various internal and external stakeholders to prioritize initiatives from a large number of domains all demanding your attention and define the right solution that optimizes resources and outcome.
Ultimately you will help scale our ecosystem by adding new integrations, improving internal processes, delivering new features for our integrations that improve NPS, and maintaining the usability of our API to ensure partner satisfaction and unlock new use cases.

REQUIREMENTS

• At least 2 years of product management experience in a B2B SaaS or a similar environment
• Proven track record of working with third parties to achieve measurable results
• A strong grasp of best practices with integrations and APIs
• Analytical problem solving: the ability to dive deep to understand product challenges and develop a solution which logically brings us to the target outcome
• Experience working closely with design and engineering to move from feature idea to actionable backlog
• Excellent communication skills—written and verbal—to keep stakeholders aligned and champion your vision, especially across multi-national teams
• Proven conflict resolution skills when there are strong differences of opinion
• Confidence in demoing of features in a way that is meaningful for your target audience
• Adept at prioritization and time management, ensuring timely delivery of impactful features.
• Fluency in English is essential for documentation, collaboration, and cross-functional communication.

WHO WE ARE:

Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
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• Develop the roadmap for third party integrations, marketplace, and API and work with the dev team to break your vision down into actionable tasks and ensure quality of the delivered functionality
• Build business cases for new features and come up with a strategy to track KPIs
• Maintain and continuously improve an API that is used by hundreds of partners and customers
• Ensure the rest of the organization has visibility into the value being delivered by the team and provide post-release support
• Play a key role in collaborating with strategic partners
• Collaborate with other product teams to drive towards shared goals
• Sunset features which are more costly to support than the value they bring and coordinate with the developers to address high-priority technical debt